Leave a Review Peoples e
Worthless
The whole online bill pay for People’s gas is a waste of time. I’m constantly getting locked out of my account. I’m switching back to a paper bill.REALjPat
Frustrating
I can’t figure out how to remove banking info that was put in wrong so I had to use credit card with a fee because the only thing showing are last numbers which are correctadghjugcvjh
Useless App
I have never had more problems with an app than I do this one. It always crashes, locks me out of my account, or won’t process my payment correctly. Serious bugs and honestly a waste of time. You’re better off just calling customer support to pay your bill.nikkietomtom
Poor Communication
I am on paperless billing. I get notifications for payments due via text messages and emails. A recent problem in People’s system caused an issue with my payments being processed at my bank. I was not notified via text or email even though 2 consecutive payments were not processed. People’s did send a notification in the app, which I do not use since payment notifications were sent via text and email. That is why I gave them one star and not zero stars.Show lessPeoples Gas Customer
Paying bill
It’s so simple and easy!clemonsgirl
Change password
Tried to change my password because I forgot it it gave me an option and I attempted but it didn’t workT Money100
Confusing
I do not like that on the main screen all the icons jump around after you go into one and get back out. Either let customer put them in the order they want or fix them so they don’t move. I kept hitting the wrong icon because they were always moving. Hard to find things. Like list of payments made.
When I open a utility app I want to see if I paid it for the month. I don’t want to spend 10 mins trying to find if I paid and when. The “Please Pay” amount stays the same whether you paid already or not. I just realized I made two payments last month and this month. Other apps say ‘No amount is due. You paid $** ‘ on the date paid. Very confusing.Show lessJaystikibar
Expiration Date for card ?
When trying to input the card expiration date, I was not able to input it like any other app, but instead had to hit the calendar icon. Who knew?Urban Preserve
Love the site
Site is very easy to navigate.TEEDME
Bills
Easy to pay bill’s online bennywillowbennywillow1621
