CoPilot User Reviews

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  • Not user friendly

    Convoluted and buggy UI... I thought I just needed to use it a few times to understand it. I’m looking for a specific year and trim which you would think would be a quick filter/search parameter. But after playing 20 questions on options that were not particularly important to me, and looking at a few cars, it was still difficult for me to run a simple filtered search for Year and Trim? Why I chose to write the review however is the amount of spam type emails I’ve received since signing up. I’ve received at least 8 emails in the couple days after signing up and I’ve unsubscribed multiple times. The ‘Steal of the Day’ emails I keep getting is for the same car and when I tried to view the car I’d get a message stating “Sorry to Miss the Mark”. I think they sums up this app in a nutshell.
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    Developer Response

    I am so sorry you had this experience. We are always looking to improve. Please reach out to copilot@copilotsearch.com so we can learn more and make CoPilot better.
  • Helped me find that needle in a haystack

    I’ve been using the CoPilot app for the last 6 months looking for that rarely found low priced SUV that was well maintained and fully loaded. Having the luxury of time, I was able to look at tons of vehicles near my price range and look for quality. The assessments, photos, CarFax, and breakdown of options and features allowed me to easily one stop shop these vehicles through the app, and only going to the dealer website once I was confident this vehicle was worth taking a closer look. In the end, I found the perfect mint condition vehicle listed $2000 under market value that I was able to negotiate another $1000 off of the price with the help of the analysis that this app provided. Additionally, the vehicle ended up being an hour and a half away, so frankly without CoPilot, I would have never discovered it.

    I will be using CoPilot again the next time I am in the market for purchasing a car. It truly helped me find a hidden gem at an amazing price.
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    Developer Response

    Wow thank you so much for sharing your experience. Congratulations on your car! We're so happy you were able to find exactly what you were looking for!
  • CoPilot app

    Even though searching for a car can be super frustrating CoPilot helps so much with the process by telling you the history of the car and the dealers motivation to sell. I really like the feature how they tell you if the car has been a rental or in a corporate fleet. Great app!
  • Fantastic and works!!

    Used it for first time EVER buying/leasing. Incredibly useful and easy to understand and navigate. And, scored a great deal that I wouldn’t of without it.
    Downside: app doesn’t seem to work without an internet connection, ie. on a mobile LTE network. Wondering if this is only me or designed same way?
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  • Not really for enthusiasts

    This is an easy to use and helpful car buying app, particularly for people who aren’t really that into cars. From the get go it doesn’t let you filter for things like transmission type or trim level. You can refine that in later iterations of your search, but those are things that are front and center for many enthusiasts and I personally was not really satisfied with the way the platform prioritizes features like whether a car has a reverse camera but not what trim level, engine type, or transmission type you may prefer.
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    Developer Response

    Thank you so much for your feedback! I will pass this on to the team for future improvements.
  • Could be great but ends up being annoying

    I’ve been car shopping for a while, using all the most popular services separately, which can be tedious. I was hoping this app would help consolidate all that searching into one app. Unfortunately my experience was more frustrating than helpful.

    It has some good analysis tools to help you decide if something is a good buy, and those appear to work well. It also does a good job of searching multiple places. What it doesn’t do well is user interface.

    In an effort to make the interface more guided and conversational, they’ve limited your choices too much. They ask some very broad questions but don’t allow you to put in important details like trim levels, mileage or model year ranges, during the initial questionnaire stage. You can enter those criteria later, but doing so is clunky and at times difficult to find.

    It also restricts some things so you can’t change them. For example, I’m searching for a very specific model year range due to significant mechanical, equipment and appearance changes between years. After answering the initial questions, it returned results that spanned two very different model years, and would not allow me to eliminate the years I was not interested in. I’d try to move the slider and it would move right back.

    Overall this app has potential, but I found it too restrictive for the kind of searching I like to do, where I have more detailed and precise control over search parameters.
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    Developer Response

    Thank you for your thorough review. We really appreciate the feedback. This is very helpful for us to improve. I will pass this along to the development team.
  • Best Used Car Search Engine Ever

    My wife and I were looking for a very specific trim level and year Subaru Outback and copilot is the only app that let us narrow down our options so precisely and got us the BEST deal on a used car.

    We were able to search within a 500 mile radius and found the perfect car only 5 hours drive away. We flew in purchased the car and drove it back. This saved us over $7000 and the car we bought was 1) the year we wanted 2) the trim level we wanted plus more 3) only had 2000 miles 4) was certified pre-owned!

    I would highly highly recommend copilot to anyone looking for a car!
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    Developer Response

    Wow thank you so much for your review! We are so happy you had such a positive experience with CoPilot. Congratulations on your new car!
  • Shopping gets crazy

    I am so thankful for Micheala!!! As I try to navigate through all the dealers and cars and do all this myself it becomes very stressful. I think I just stumbled on your app and since I have joined it has been so much easier I think I’m pretty close to nailing down the car that I want great app great service I love it
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  • So helpful!!

    I didn’t know where to start in my car search when I found Copilot. It has made the whole process so much less stressful!! I love how I could find cars from so many different dealerships and got an unbiased review on what made it a great purchase and what to think about. I felt very confident knowing that I got a safe used car that was in great shape and was a great deal. This app has so much helpful information and helped me SO much! Thank you Copilot!!
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  • Streamlined car buying experience

    The CoPilot app was helpful in reviewing multiple vehicle types. and helping me find my specific car and features.

    I appreciated the ability to compare different cars, and the how easy it made the buying experience once I selected a dealership.

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