Leave a Review Small Door
Great app for a great vet
The app is very easy to use, and the vet is super responsive. Enjoying the whole experience so far!mayammmaya
Developer Response
Thank you for your kind review. So glad to hear you're having a good experience at Small Door!App not opening
App doesn’t open anymore on current versionMmiy
Developer Response
Thank you for reporting this issue. Please update to the latest version of the app, as this should no longer be an issue. Thank you for being a valued Small Door member!App crashing
Just downloaded on iOS and it keeps crashing. I can’t do anything from filling out a profile or making appointments. This is a major part of membership feesTkcha124
Developer Response
Thank you for reporting this issue. Please update to the latest version of the app, as this should no longer be an issue. Thank you for being a valued Small Door member!App Doesn’t Work
When editing an appointment, the scheduling screen just shows a spinning circle and will never show available appointments to choose from. They don’t ever upload care plans, and the “Add to Calendar” button just gives an error that it can’t be added. This app is pretty non-functional at this point.Mauricekp
Ongoing Bugs and App Crashes
I have been trying to add a new pet to my account for 4 days now, but the app keeps crashing when I try to select a plan after entering the pets information. The app also crashes when I try to access the Billing section of my account. The app has never been seamless, but these new issues are making it unusable. My new pet needs to see a vet asap and I’m unable to book an appointment, and when I call in or visit the local branch they say that I’ll have to wait for tech support to fix it as they cannot add my pet for me. So frustrated. Considering seeking other veterinary attention at this point.Show lesspfarrelliv
Developer Response
Hi pfarrelliv, thank you for your feedback. I'm happy to report that this bug has been fixed and you should now be able to successfully add a pet in the app. To access this fix, please update to the latest version of our app. Thank you for being a Small Door member!Notifications
Can you add notifications to this app? The only way to see if a message has arrived it to open the app and go to the chats. And please fix the text box so it expands as you type.pablopr
Developer Response
Hi Pablopr, thank you for your note! I am happy to report that the text box bug has been fixed, should be much easier to use now. We are working on getting push notifications into the app, expect that sometime in the next few months. Thank you for being a Small Door member and for providing feedback.Text field max height
Very happy this vet app has a chat feature but please increase the max height of the text field when composing a message. Please. Some of us write in paragraphs and only being able to see and edit three lines at a time is painful. The text field div seems to be increasing to accommodate the content but the field does not follow suit. Thank you. (Removed and installed latest version prior to review)Show lessLate Nite Sweeper
Developer Response
Hi Late Nite Sweeper, thank you for your note! I am happy to report that the text box bug has been fixed, should be much easier to use now. Give it a try and let us know what you think. Thanks for your feedback and for being a Small Door member!App bugs
When it works it’s great, but nine times out of ten app quits halfway through trying to book an appointment. Better to just call then try self service on app.margr15
24/7 Chat Unavailable
I’m very frustrated because I seriously need to get medical advice after hours and the selection for that keeps kicking me out!LMGminus
24/7 Chat keeps crashing
I’m trying to consult a doctor about my pup but everytime I click chat it keeps crashing. Please fix this soon because it’s the reason I decided to choose you guys.cavapoosrule
