Pay
I made a payment thru the website but I don’t see any place to make a payment on the app I just downloaded?
Payment
Awful site no place to talk to a person all bots . Ridiculous customer service
Loss Assessment-Kelly is very professional, helpful and patient. She smiles all the time.
I would
Insurance payout
The first stages of the claim will be great until after the adjuster leaves. Then they won’t contact you for months or return phone calls/emails. I know they’re going to try to lowball me.
Download
This app will not accept my Photos and videos as I have been trying to download them on two separate occasions
Kilgore
No way to change mailing address
Upload claims useless
Have tried to upload a claim 5 times now. Keeps timing out and have to start ver again
Payment
Can’t make a payment through the app
Locked out
I attempted to sign in. The app didn’t recognize my information. Then locked me out. I reset my password and I still can’t log in. ☹️
Claim
Person I spoke with had a very bad pronunciation of word I could barely figure out what he was saying!! Had to ask to repeat many times it was very frustrating!
