Leave a Review Gotcha Technologies
Worst E-bike I’ve tried - confrontational customer service
E-bikes don’t assist uphill like other brands do. The “zone” are incorrect in the app based on customer support telling. The tires are airless so the ride is super rough. Cruising downhill isn’t even fun in these things. Customer support will just tell you it’s your fault. Idea is 10/10 but execution is 2/10.Show lessLance E Armsstrong
Lots of fun when it works as expected
I recently tried both sizes of the Gotcha scooters in Mobile Alabama. And what I didn’t realize is that when your money gets low you don’t really get a clear communication if that’s the case, instead he just disabled my scooter, leaving me in a bad part of town pushing my scooter down the street. Later, when I got to the second group of scooters, I thought my first one was just broken so I rented a second one only to realize that it was an accounting issue the whole time. Clear communication would make this how much more fun experience.Show lessMidtownrunner
Gotcha experience
First bike lock would not unlock even though my ride had started. I had to end that ride and was charged the $1 fee plus time for that. Another rider with us - her bike turned off while riding. Checked the app and it ended the ride by itself. Charged the fee and Had to bring the bike back and get another bike as the app would not allow her to restart without locking the bike up first. Guess it’s called Gotcha for a reason.Show lesskaren253616253
Gotcha review st augustine
Expensive for what it offers, motors kick on at inconvenient times. Uber or driving with paying for parking is more comfortable and less expensive. Hopefully they will improve in the near future.perry florida
Burlington Vermont
I was just in Vermont for a few days but really wanted to ride a bike on the river front. This location was close so I got my ride in, saw some sights and took some pictures and videos. It was fantastic. I am sure a subscription would be more cost effective but it certainly served my purposes for today. I will look for locations along my next few vacation stops to see if I can take advantage of this oppressive again.Show lessSweet. N Swahili
Glitches with the Google Play app
Had no problem with the app for iPhone, but my mom and brother could not get it set up with the Google Play app. Faulty bikes too:/ however, it’s a convenient offerLinn O.
NEVER AGAIN!
The lime scooter I never had a problem with. Now This company took about $70 instead of saying I rode 2x it’s saying I rode 4x. I requested a refund because I had no clue the automatic keep going service would take $10 back to back y’all need to do better with explaining tht rather than trying to just take money. I WILL NEVER AGAIN USE YALL! You take money and I better get my refund! For the other 2 rides. Also the app kept freezing and never used my $10 I put up there. I opened and closed this app serval times. When I scanned scooters y’all took money from me to unlock and is didn’t even work. The app crashed multiple times. Recommend using the green scooter. They don’t just take money from you like this app did. I BETTER GET MY $41 back at least!Show lessDezzdez
Started good but turned into a nightmare
My fiancé and I went riding the other night and it was absolutely amazing. We rode for what felt like forever and we went all over the place without a single problem with the bikes. Therefore, a few nights after we decided to go riding again. Big mistake. Within three seconds of taking off from the bike rack, my fiancé’s bike just turns itself off and stops working. Keep in mind we both checked the battery life of both of our bikes before we unlocked them and they weren’t dead. We decided to turn around and he would just get a different bike since we hadn’t gone very far. However, soon after we took off his bike turned itself off again. He had to lock it and unlock it again right there to get it to work again. It kept doing that about three more times all the way back to the house we were staying at. Mine also turned itself off about halfway there and I had to lock it and unlock it again to get it to work. It charged us a $5 fine every time we had to lock and unlock it again, since we weren’t in a parking zone for the bikes. The customer service person told us it was because we rode near a restricted area, even though we rode the same path a couple days before without any problems. Even after saying we are on vacation and leave in the morning, the only compensation we got was $10 in credit for rides of which we can’t use because we leave tomorrow. Our first experience was awesome but every experience after was a nightmare.Show lessUh... name
My first ride
So fun! You have to give it a good push off before the electric kicks in. Definitely stick to the street for a smoother ride.SMKsfirstride
Review
Straight trash , if only you guys knew how much business you guys are losing from trying to force people to spend $10 minimum just to get a account when a person my not need to use the whole 10 or doesn’t have the whole 10 , just a thought .spiffylynxo6
