Leave a Review Luvly
Enjoyable but regret the language about aging
I’m on day 4, really enjoying the content, encouraging me to spend time with massage and care instead of scrolling. The text needs a rethink, thankfully the language used about women aging is slowly changing but these guys need to catch up. Turkey neck, looking serious are named as things to avoid. I want age fabulously, not with fear and shame of the inevitable changes I’m going to experience. Looking forward to Luvly adjusting to a more fierce way of describing agingShow lesshhii there
Developer Response
Hi there! We believe that all ages are beautiful! Face yoga is about self-care, a moment to yourself, and a routine that helps reinforce your skin's natural beauty. Just what the gym does to the body. However, we appreciate your opinion and surely will take into account your suggestions on this matter. Have a nice day!Fraudulent and misleading
Deducted more funds than were quote. Did not provide confirmation emails or receipt for funds deducted. Did not provide access to product. Misleading about the product which you are getting without add-ons.Hfaulks
Developer Response
Hi, and thank you for reaching out! It sounds like you're not logged into your account and we'd love to look closer into this, so could you please get in touch with us at support@luvly.care? Waiting!First day
Very relaxing, feel like this is gonna be good!!5Mojo6
Developer Response
Hello, thank you for taking the time to rate Luvly! If you ever have any queries or require support, don't hesitate to reach out to us directly at support@luvly.care. Cheers ☀️Can’t pin anything
I like the idea of this app and I want to do it more, but the app really lacks a good user experience. The “today” tab has one alternating lesson each day, which I like. But there is another section that has a pinned 7-day course. I’ve already done that course but it just stays there forever. I can’t pin new courses to the today page that I want to do. So sometimes when I start a new course, I have to go searching for it on another tab. Also it doesn’t keep track of which lessons I’ve already done. The app makes it incredibly difficult to be consistent with any of the courses.
Then, when I am doing the lessons, the instructions differ from the actions. Most of the time I have no clue what is happening. They say ambiguous things but don’t actually show what that means because the narration and actions don’t align.
I had high hopes and was really excited to do these exercises every day. But the bad ux of the app decreases my motivation drastically.Show lessThursdaymorningrecycleclub
Developer Response
Hey! We're genuinely sorry to hear that Luvly didn't fulfill your expectations. We're all about improvement, so please share your insights on how we can enhance it. Your feedback is like gold to us, and we're eagerly awaiting your suggestions at support@luvly.care.Really enjoying Face Yoga
This is a great morning activity and I find myself looking forward to each lesson. Broken down into maximum 10 minute sessions it’s a great way to start and indeed end my day. Clear instructions, calm background music. You need to be organised to have your phone on a grip, so you can be seated in front of a mirror keeping your body relaxed. Well done Luvly. It’s a great App !Show less-ljcramer
Developer Response
Hello there! We're thrilled to know that you like Luvly! :) We'll continue working hard to ensure we deliver the best experience possible.Most relaxing self-care which is easy to maintain
This app is expensive but I am a daily user. I have a kid and a busy work, so I really love doing face massage after I put my kid to bed. It really helps me to relax and unwind. Because it is so pleasant I do it almost every day, so it feels like it’s worth the money.
I didn’t really expect any real results from it. But my double chin has almost disappeared even though I have been using it just 40 days so far. So I guess face yoga/massage actually is effective if you do it every day, and it’s easy to do it with this app because this is relaxing and pleasant.
Since I started using the app, I also switched to completely natural cosmetics which is generally way less effective that anti-aging staff I used before. But maybe because of the app, I don’t really see any difference in my look now. Pluses all around.Show lessrrrtigra
Developer Response
Hello, thank you for taking the time to rate Luvly! If you ever have any queries or require support, don't hesitate to reach out to us directly at support@luvly.care. Cheers ☀️Easy & Fun
I have really been enjoying using this app because it’s super easy, but highly relaxing and I feel like my skin has started to improve rapidly and without taking longer than 10 minutes a day. It’s glowing now and I am already feeling more confident ❤️Jocelyn Party Jones
Developer Response
Hello, feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service!Life altering
Face yoga with Luvly has become my daily non-negotiable me-time. After neurological complications, I managed to free my face from unwanted pressure and contractions. With the help of a better diet, and Luvly, I managed to change the way I look for the better: less sad "reverse smile", more defined jaws, less puffy skin. I'm converting all my family now :)Show lessthe.flo.show
Developer Response
Hi there! We really appreciate your positive feedback! It's fantastic to know that our hard work is making a difference 🔥️Could be better
I really want to like this. However, the charge is for 3 months, which I’m ok with IF I could use the app. After a few days I can no longer access the workouts. I get a page that asks if I want to upgrade to Premium. There is no way to decline and from there on, I can no longer use the app. So a waste of money. Why not let me use the app, get bored with it and upgrade when I’m ready. I don’t know if I’ll get results because I’m
Not allowed to use it. So $30 for nothing. It also does not show up in my Apple subscriptions, yet it supposed to be every 3 months. Why? Why doesn’t it show up as a subscription in my Apple settings? Please fix this and let us that signed up use the app, stop trying to upsell.Show less3E891
Developer Response
Hello! We apologize for the misunderstanding. Please contact us at support@luvly.care, so we can help you log in to your account and access the program. Waiting!Be careful!!
I would give 0 star if I can. Be careful!! I canceled the subscription with the first 30 days by following the instruction in the app which clearly states to go into Apple ID to manage subscription. But I was charged for 2 more months ($US 66/per month!) !!
After a lot of communications, they still refuse to refund.Show lessAltruistic3
Developer Response
Hello there! We apologize for any confusion. We totally get that you're looking for a refund, but it's got to line up with the iTunes Refund Policy. If you're up for another chat about it, please get in touch with our team once more, and we'll be more than happy to assist you in getting that refund. We're here, waiting to help! 😊
