Leave a Review Luvly
Consistency is key here!!!
After reading both positive & negative reviews & doing research on whether this app is legit or not (it is), I decided to go ahead & get it to see for myself whether or not it was going to work. I’m literally only on day 3 and I am starting to notice changes to my cheeks & jawline! I’m doing about 30min a day worth of these face exercises for reference! I do about 15min in the morning & 15 at night. I’m excited to keep using this app!! I’m thinking the only reason why someone wouldn’t have seen results is because they weren’t consistent. Set an alarm if you have to to remember! It’s not that much time honestly! The facial workouts/massages go by so fast!Show lessT-pang-pang
Developer Response
Hi there! Thank you for taking the time to rate us and leaving such a detailed review! It's such a pleasure to hear that you were totally satisfied with the app. We're also glad that you're already seeing results with Luvly, so we just wanted to say keep going! If you ever have any queries or require support, don't hesitate to reach out to us directly at support@luvly.care. Cheers ☀️THIS WORKS!!!
I’m only on Day 2, but I felt the increased blood flow in my face, almost the whole day, on Day 1. Then, with Day 2, I can instantly feel a release of toxins that had accumulated in my face, where the exercise revealed soreness under my chin, that I never knew was there. Also on Day 2, the increased blood circulation is amazing. The hyperpigmentation on my skin is disappearing quickly, as if it’s causing my pores to drink the serum I’m using & accelerate the results. Whoever created this app & exercises is divine. I can feel & see my youthful fresh beauty coming back & I’m so grateful I could cry. No woman wants to look dull & battered like life really did her in😩lol.Show lessTrudiTruLove
Developer Response
Hi! Thank you so much for your kind words and such a detailed and honest review! It's great to hear that our hard work's paying off and that you've already achieved results with Luvly! Your feedback is extremely valuable to us! If you ever have any queries or require support, don't hesitate to reach out to us directly at support@luvly.care. We're always here to help ☀️Playing smart on the free trial???
For future users- do no believe the ‘3 day free trial , cancel anytime’ they offered! As this app will just charge you straight away on the first trial day without letting you decide if you actually like the app or not, SNEAKY!!
I canceled the subscription after 10 minutes because I didn’t like it, and a few hours later, I got charged for a month’s plan??!! This is so disappointing. Hopefully I can get my refund back.Show lessashelylesnik
Developer Response
Hi there! Kindly note that the subscription would never start or charge you without your prior authorization. It sounds like you didn't cancel your subscription so please don't hesitate to contact us for assistance directly at support@luvly.care. We look forward to hearing from you soon!Worst Customer Service - Thieves
I cancelled this app and was charged for 3 months again. (Note that cancelling is not as simple as many other apps, they make it difficult, that is a red flag) When I was charged again I asked for a refund and they denied it. I asked on the same day that it resubscribed. Totally unfair since I had cancelled a month before on the website. At this point, they are just thieves and they are getting away with it becase of their "policy" whuch doesn't honour the customer. I wouldn't give them any money unless you like being ripped off. Smug thieves.Show lessnomalini
Day 2
I am enjoying the program. However, is day two was telling with the lymphatic system and the underarms. I found it a little difficult to follow as I have quite large breasts, so would like a little more detail in the verbal instructions to allow for this.zico vhhffv
Developer Response
Hi there, thank you for sharing your ideas with us. We value all kinds of feedback and always consider it when planning new features. We'll see how many similar requests we get, and if this is a popular request, we'll do our best to add it to the app. Stay tuned!I just can’t seem to find my subscription on the app.
I paid for a year but the app keeps asking me to sign up and pay for it. I have lost lots of money 😟wileyworm
Developer Response
Hi, we are sorry you have been experiencing trouble with Luvly. Kindly note that the app may ask you to subscribe again when you are not logged into your account. Please get in touch with us at support@luvly.care so we would be able to assist you. Waiting!Quick and easy
Love the ease and short time it takes to do these exercises…and the fact that they can be fine anywhere.Stregea
Developer Response
Hello! We are happy that you have a great time using Luvly. This is our ultimate goal, so thank you for sharing this with us!Day 2
Starting to feel the difference, blood flow. Still trying to get technique correct. Warmth in face.Tuainz
Developer Response
Hello there! We're thrilled to know that you love Luvly! :) We'll continue our hard work to ensure we keep delivering the best experience possible.It works
I’m 51 years old and have to admit to being a bit beauty obsessed. That said, I really don’t want to get Botox or have any work done, and I refuse to spend hundreds of dollars on products that may or may not work. My issues are jowels, some acne scarring either side of my chin, hooded lids and crows feet. On top of that, I would say there’s just a general dullness and lack of skin elasticity. I saw an ad for this app, and I was very intrigued… Considering how little it costs, I decided to take the leap. I just finished day 16, and I can tell you, without any hesitation, that it is making a difference! My skin is noticeably smoother, firmer, and I can see where continued “workouts” will address my issues where I can still look natural. That’s a big deal to me - I actually cannot stand the way plastic surgery looks. I think Botox is fine, but if I can achieve the same results without spending all that money, I’m all for it!! I highly recommend this app!Show lessshufflesek
Developer Response
Hello. Thank you for the kind words! 😍 We’re so happy your experience with Luvly went so smoothly. Stay tuned!Frustrating functionality and response
I purchased the subscription. The app got stuck on Day 4 anyway. I saw benefits in those first few days, hence the two stars. I reached out to support and received a seemingly canned response which did not address my concern and inability to move past day 4. I responded and reiterated the issue, provided pictures twice. Several days went by without a response. I deleted the app and even though it recognized my subscription, I had to start over with the questionnaire and day one… hoping this isn’t a recurring issue. 🤞
Edit: (response to developer) continued terrible customer service. You’re asking me to contact support, with I clearly stated I did in the original review. Your customer service kept asking me to send screenshots that I had already provided. I submitted this review in February when I got nowhere with support and it’s taken over three months for a “response”.Show lesscaskiu757
Developer Response
Hi, we're sorry you're experiencing trouble! Can you please share a screenshot/ video of this issue with our team at support@luvly.care? That will help us find the root cause quicker and come up with a solution.
