User Reviews: PADI

PADI Americas, Inc.

Reviews Summary

🔍

This app hasConvenient digital certification cards

📚

This app hasProvides useful diving information (e.g. knots, hand signals)

🗺️

This app hasDive site locator with global coverage

🤝

This app hasAbility to connect with dive buddies

🌐

This app hasAccessible from anywhere with internet access

❌

This app hasUnreliable dive logging functionality, often losing or not saving dive data

🔒

This app hasRequires internet access to log dives, not suitable for remote locations

💰

This app hasAdditional fees to access digital certification cards

🔍

This app hasLimited search and filtering options for dive logs

🔍

This app hasLack of integration with mobile wallets for digital certification cards

🐌

This app hasSlow performance and frequent bugs/crashes reported

🤷‍♀️

This app hasInconsistent syncing between app and website, leading to missing data

🚫

This app hasRemoval of useful features from previous app versions

Needs improvement
Update: PADI contacted me shortly after posting the below comments and provided a direct email to send additional feedback. I sent a more detailed review and suggests. Thank you for your customer support service. I will awaited your updates.

I agree with the other comments posted from the previous review, this new app totally missed the mark! The old app worked and provided more information to the user. Now you will delete the app and the users information (dive log, and ecards that were paid for) in 90 days.
Recommendation: Either migrate all the features from the previous/old app to the newer version OR just keep the old app!
PADI is a professional organization and this new app should have not even approved for public release beta test, because of the lack of content improvements.
bagleyrussell
4 years ago
Developer Response
Thank you very much for reach out to us direct. We hope you and your family remain safe and health. Please reach out to us at webmaster.com if you have further questions or concerns.
Missing a lot of functionality
While the new app looks more modern and cleaner than the old one, its been basically stripped of its functionality. Its only use now is to look at my ecard. I really enjoyed being able to log my dives with the old app, as well as having the locator.
ams530
4 years ago