Rain Instant Pay User Reviews

Rain Instant Pay

Rain Technologies Inc.

Lifestyle

Finance

Reviews Summary

Positive highlights

🤑

This app hasAbility to access funds between paychecks

💰

This app hasHelps in unexpected financial situations

⚡️

This app hasFast and instant money transfers

📊

This app hasHelpful for budgeting and tracking earnings

🎉

This app hasChance to win prizes through raffles

Negative highlights

🔒

This app hasAccount access issues, including being locked out

🕰️

This app hasSlow response and lack of support from customer service

💳

This app hasInconsistent fund availability and withdrawal timing

🚫

This app hasDifficulty linking bank accounts and verifying information

🤖

This app hasAutomated and impersonal communication from the app

Top reviews

Most RecentHighest RatedLowest Rated

If I could give them 0 stars i would

Absolute joke of a pay advance app. Dailypay is a much better option for all employers. They actual provide quality customer service and is able to resolve issues quickly unlike the team at rain. They charge more to use their app than daily pay does, you have a limited number or uses per pay period and they provide a smaller sum of your hours worked than Dailypay. Our employer recently switched us to this one and I will be doing my best to have the change back. It’s a disgrace of a company and should be ran better. Don’t even bother trying to use them if your employer offers it. Just recommend they use something different. Hope this helps!

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Hfrgbv

4 months ago

Response from developer

Hi there, I'm sorry to hear you're having trouble with your Rain account. Please contact us at care@rain.us with a summary of your issue, and one of our support reps will be in touch!

Tech Issues but Decent App

Customer support can’t help. They can only tell you whatever scripts they’re given. It’s a hit or miss to have funds available the next morning. It’s usually mid week and weekends where I might not see my funds from the previous workday. oh no girl, honey I was you too girl come here try to play it off like it’s my employer, but it’s them. My employer says that my hours have been submitted on time every day, including Fridays and Wednesdays. I didn’t have any issues with my previous payday app when they used a different app. You guys need to fix this because it’s a tech issue.

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Sgt. Nickles

4 months ago

Response from developer

Hi there, we apologize for the delay in our customer support team contacting you, and we want to make sure you get the proper care you need. Please email care@rain.us with a summary of your issue, your full name, and one of our support reps will be in touch.

Unable to login, or create an account. Error messages constantly. “Password Should Be Longer”

I guess my employer switched to Rain instead of Netspend for daily pay / instant pay features. I first downloaded the app and tried to create an account since it was my first time using Rain, and I got a “account already exists” message. I tried to create with my backup email and it said the same thing. So then I went and tried to login with my same information that I would use for say the Netspend app, and it wouldn’t let me login it said “password must be longer”. So then I go to the forget my password button and it has given me multiple messages, one time says my account doesn’t exist, then the other time says password must be longer. So because of this I have no longer had access to daily pay from my paychecks and it’s a huge inconvenience. I have been so frustrated. I didn’t have this issue when we were using the Netspend daily pay. I just want to be able to access my account and my funds this is ridiculous.

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codyraycountry

9 months ago

Response from developer

Hi there, I'm sorry to hear you're having trouble with your Rain account. Please contact us at RainApp@rain.us with a summary of your issue, and one of our support reps will be in touch!

Unable to login, or create an account. Error messages constantly. “Password Should Be Longer”

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codyraycountry

9 months ago

Cool app terrible customer service

If you ever get a new phone your screwed. It’s been over a month and 5+ requests submitted to help me get back into my rain account because it locks you out once it notices your phone is different. None have been responded too and I️ still can’t access my funds after 4 1/2 weeks and they won’t give you a phone call you have to wait for emails that may never even be responded to. SWITCH TO DAILY PAY! They are more reliable.

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PrettyKitty_260

a year ago

Response from developer

Hi there, we're sorry to hear that you are experiencing trouble accessing your Rain account. Let's work together to get you access to your earned wages! Please email RainApp@rain.us with a summary of your issue, your full name, and one of our support reps will be in touch!

Rain

This app barely works then they say it the employers fault until you tell them your job sent your wages then you still sit and wait for your own money and half the time you don’t get the days wages until two days later and they’ll owe you for two or threes days in a row and only pay for the one 10/10 don’t recommend at all anymore oh yeah and you never hear back from them even in the chats I’ve been sending them messages for three days now with nothing back from them

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Trinafay

a year ago

Glitch

At first, everything was going great and it still is but now it's just aggravating me there was a glitch and my account wouldn't load my fund AND now it keeps saying there are too many attempts and to try again in a few hours but I typed the correct password in and it works any other time and I use face ID. You all need to fix that I shouldn't have to wait hours after to access funds when it was the glitch that caused me to not be able to log in. I love the app but I should be able to access my funds due to the app glitch it even let me know that there was a problem and then typed my correct password in and then it said I tried too many times but I know my password and shouldn't have to go through all of that each time it malfunctions. But overall the app is great!

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OMG GEEZ MAKE THIS MY NICKNAME

a year ago

Response from developer

Hey there, thank you for taking the time to leave a review! We are always looking for additional feedback in order to provide the best experience for our users. If there is anything specific we can look into, please feel free to reach out to us at RainApp@rain.us!

Useless

I’ve been trying for a week to access my funds. I cannot get past linking my account. It keeps giving me an error that I need to log into my online bank account to fix the issue but my bank is stating that there are no issues on their end. I’ve tried chatting with someone thru the app but I keep getting a robo response that there are known issues currently with syncing banking info and that they are working on the problem. That doesn’t help me because I cannot even manually add my banking infuriation. I’ve asked for a phone number so that I could speak with a customer service rep but my requests go unanswered. I’m starting to think that this is a sign that I shouldn’t even bother, seems like more trouble than it’s worth

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Sorry I even downloaded this

2 years ago

Response from developer

Hi there, we apologize for the delay in our customer support team contacting you, and we want to make sure you get the proper care you need. Please email RainApp@rain.us with a summary of your issue, your full name, and one of our support reps will be in touch.

Worker daily pay option app ever

I have used multiple daily pay option apps from different employers and this is by far the worst one. I sent a letter to corporate, trying to convince them to use a diff ent app for the daily pay option. Literally my account has been on pause since I downloaded it. Sent in every piece of annoying thing they asked for. Finally got someone on the phone and spit out false information. Stating the engineer asked for my pay stubs and that’s not true they ask for my direct deposit screenshots and next two pay dates. Provided all this information to be told I had to wait to more pay periods to use the app which is ridiculous because if I have to wait until payday especially two then at that point I won’t need the app as much. The previous options you were allowed to use them the first day of starting the job. The current employer is already linked so hours and wages are supposed to automatically be updated. ha! They update was shown on one day, the next 4 days next showed up. So again this really was a horrible option, not sure if its cheaper for the employer to have them, but you get what you pay for if that’s the case.

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Surgtech2014

2 years ago

Response from developer

Hi there, we're sorry to hear that you are experiencing trouble with your Rain account. Let's work together to get you access to your earned wages! Please email RainApp@rain.us with a summary of your issue, your full name, and include your username 'Surgtech2014' from this review, and one of our support reps will be in touch!

Customer service is terrible

I have had this app since our corporate announced they were using it for daily pay about 10 days ago. So far I have not been able to use it at all. It updates my hours but has said my account is paused since I got it. Customer service chat hardly replies and if they do it takes literal HOURS if they even answer. They have said my account was forwarded to the account management team and then asked for screenshots of my pay stubs and bank statements. Our information is available for them to view as our pay system is linked to them. Not sure why it would take so long or what they’re even reviewing. I would not recommend this app. Daily pay is so much better. I never had issues with them.

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Pfcvincent92