Passer Technologies User Reviews

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  • Pass on Passer

    Consider purchasing your tickets directly from the driver instead of using Passer. This is always an option, but getting a refund from Passer is not if anything goes wrong. You will also save money on unnecessary service fees. They do not take responsibility for Tracopa’s poor service. If you’re lucky, you will only get credit to use within a month, which is useless if you’re leaving the country. Passer is a third-party app, and in our case, the departure time on our tickets was 10 minutes later than Tracopa’s departure time. There is no option to chat with a person on Sunday, so if your bus leaves without you (which happened to us) you’d better have extra cash to pay the driver because they will not honour tickets for any other times, even if the driver left before the scheduled departure time.
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  • Horrific App

    One of the least user-friendly apps you’ll find.
    You aren’t allowed to book tickets for multiple people at the same time, they need to be done individually.
    The number of terms you have to accept is silly and the app has a severe lack of information.
  • Tiene muchos errores

    Necesitan actualizar la app
  • Easy

    Súper easy to buy bus tickets for Costa Rica
  • Doesn’t work

    In order to use the app you have to create an account. It never sends a PIN to your phone after you put your phone number in. I tried more than 5 times
  • Ridiculous

    To create an account, you need to use a code sent via message. Except, you have 2 minutes time to add it but the message arrives 30 minutes later it not all .After trying dozen of times, on different days and different times, I gave up.
  • Confusing

    Super confusing app. Thank god for their customer service help, too bad I needed so much of it.
  • Pretty good Nice and simple

    The app is pretty intuitive and not troublesome. Pretty happy.
  • English?

    Good app, but needs English translation/option!!!
    😊
  • Buying tickets

    It’s difficult to understand if I can buy a ticket for myself and my husband who is also on the Passer App with the same transaction.

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