Pawsh User Reviews

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  • Real human

    Used Pawsh for the second time today. Very easy and convenient. Groomers were responsive and professional. Very positive experience. Beat navy.
  • Our first experience with in-house grooming

    I am very pleased with the service our collie received from our groomer Chrissy. She was professional and polite. Our dog looks so much better.
  • Pawsh Dog Grooming

    I love this company! Very professional and my dog always looks amazing!! I only use this company for my little one’s grooming needs and highly recommend!! Bianca has groomed my dog twice and I love her.
  • Needs major work

    Got connected to a groomer who wasn’t the type of groomer I requested so I had to cancel. Okay annoying but not the end of the world. Then I wait all day to get my second appointment assigned to a groomer and after waiting for hours I decided to cancel and then I get a text saying “appointment with Marcela cancelled”. I never got a confirmation that someone had accepted my request! Great concept but very labor intensive for zero result.
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  • Bianca

    Bianca is amazing! She has groomed my dog, 3 times now. Each time my dog trusts her more and more. Bianca is gentle, patient and always professional.
    I have recommended her to everyone I know, with a puppy, and I will continue to do so!!!
  • Chelci

    Terrific personality and customer service orientation but most importantly a wonderful grooming! Chelci paid close attention to the details and took her time to make my Golden doodle look great!
  • The best grooming app

    With Pawsh, my life became much easier. I found the best groomer for my little dog and he is very happy with her. The app is very user friendly, never had any issues with it. Recommend it to everyone who uses grooming.
  • Simply the Best!

    So thankful that I found this App. It’s easy to use and found is the best groomer! She is now a part of our family!
  • Total scam

    They booked me an appointment with a groomer who didn’t show up, rescheduled, then didn’t show up for the rescheduled appointment either. No communication or anything! I reached out to get my money back and got a pat response by text. Waiting for a callback, as they took my money and there’s no way to get a refund!! Will be reporting this company if they don’t make it right. Update: Developers don’t answer their phone or return messages. It’s been DAYS. Apple shouldn’t allow scam operators on their platform. I see from other reviews that I’m not the only one who got scammed. Thankfully, my bank reversed the charges and I found a great local groomer instead!

    Further update: this developer is accusing me of deliberately attacking them with no reason. I have PROOF that I was charged $12 and change and also that I called their customer service number to get help. Nobody answers their phone and I left a voicemail that wasn’t returned. Don’t hit out at your customers; it’s a very bad look. Fix your crappy customer service and refund people’s money when your contracted groomers are no shows. You’ve been reported to my bank and to Apple for this behavior.
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    Developer Response

    Hi, this sounds not right. In cases like these we immediately refund the $6 booking fee. We never charge you for the groom before the appointment. Please reach out to our customer service and they will assist you immediately. Update: This seems to be a blatant attack on Pawsh. We never received a call or an email from you and we don’t even have an account on your name. Stop targeting small businesses and trying to tarnish their reputation.
  • Never going back to the old way

    At-home dog grooming with Pawsh is a game changer. Our King Charles mix Luke is 10 years old, and we’ve had all kinds of grooming experiences over the years. I’ve used the Pawsh app multiple times now, and each time I’ve been paired with a friendly, professional groomer who is prompt, thorough and great with our dog Luke. Appointments are available quickly, it literally could not be more convenient. I especially love that Pawsh groomers take home 100% of their earnings. The pricing is clear and I’m happy to pay a fee to the platform knowing the groomer is earning a fair wage, and my overall costs are very reasonable for the convenience this experience brings to my life. Do the dog parents in your life a favor and tell them about Pawsh ASAP!
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