Marriott Vacation Club User Reviews

Marriott Vacation Club
Marriott Vacation Club
Marriott Ownership Resorts, Inc.

Top reviews

It’s getting better!

I am now able to click on the actual properties and pull information on that particular destination.

Waiting for option to just put in dates and we see availability.

Greatly improved

They have made a lot of improvements to the app and site.

SR2023

Looking forward to our Marriott vacation!!!

Marriott Kauai Beach Club

Great place to spend a real vacation In Paradise!

Very user friendly

The app is simple to use with a very easy to navigate design

Great app

Excellent tool to plan your vacations

Virtually useless app

Doesn’t even work after latest update - repeated error trying to log in.
Cans add reservations - it only pulls ones you made from your owner weeks/points so if you exchanged or booked somehow else you’re out of luck.
So basically useless. Just use the Marriott app if you want to see your bookings.

Do Better!!

You guys have got make an effort to get this app working. I just updated and now I can’t even get logged in. I restarted my phone but it didn’t help. It opens and immediately pops a message that says an error has occurred and then it just spins. I was excited when this came out but it didn’t have a lot of features, I thought more would be added with updates but it only gets worse. I can’t believe the amount of money I pay for MVC and you can’t even get an app that works, not to mention the website has been hit and miss for over 2 years now. Just wait, I will get a message from developer response that says they are sorry and to call the customer service line that you can never get through to.
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Improved, but still has bugs

MVC has made some improvements, but the page to pay maintenance fees is a bug-ridden disaster. It’s now no longer possible to make payments using the app because the page displays nonsensical errors one after the other. Specifically, your billing address is Pre-populated, but with an error saying you need to remove any special characters, even if your address has no special characters or punctuation at all. Even if you delete and manually renter your address with no characters or punctuation at all (only letters and numbers), the error does not clear. Then there is a yes/no toggle that you have to switch to “yes” to accept their electronic payments terms, but even after you toggle it from “no” (the default) to “yes” the app displays an error saying that you need to select yes. Pretty major bugs.
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Won’t let me sign it

Even though I put my Customer ID in and correct password, I can’t open the app. It says the Customer ID is already used and then change password, which I did. Still won’t open. Frustrating.

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