Leave a Review BikeLink Bike Parking
Wasted my time
I think this is a great idea, but the company is basically another grift on the weak US public transit system. They offer extremely small lockers that won’t fit any large bike or even a rack at all in my experience. There is no way to know this until you preload your balance. There are no in-app refunds and I was told to charge back my credit card if I can’t wait for a 24+ hr callback. Very buggy app throws a bunch of errors despite taking your money on top of all this.Show lessDeveloper Response
Thanks for the feedback! Our lockers are designed to park the vast majority of bikes, however we have seen that bike sizes have been trending larger recently. That's why we offer a variety of parking solutions, including new large and extra-large lockers and Bike Rooms that can accommodate nearly all bikes. The dimensions of the larger lockers are displayed in the app when you first open it, and locker dimensions are in our FAQs. You can explore locations without an account to see if a bike room or large locker location is near you. We have refunded your money, and gave you some courtesy value to try a nearby bike room or large locker. Please report a problem through the app so our developers can look into the errors you had. Our goal is to make bike commuting as easy as possible in our transit system.Needs to link to transit passes like first world systems
App needs to be integrated into transit fare payment systems like Clipper Card for rider convenience like
In first world countriesGreat concept, Used to be really good
I used to love these lockers. I used to park in these lockers every day to hop on Amtrak. However, their system must be going down the drain. My app would not let me unlock my bike. I had to call support for 20 min for them to unlock it. They didn't even load my credit up to compensate for time lost.Show less