Leave a Review Hubspace
Feature request
Overall the App is good. The lights works as advertised, been using for about a month now. So far so good
It would be nice to have a way to put a “Room” on a schedule. As of now you have to put each individual light on a schedule. In my case I use them for outdoor lighting and want to put all the lights in the “room” on the same schedule. It is a pain to have to set each light individually.
A suggestion for presets. A Halloween theme would be fun. Red & orange,Show lessUser73guate
Works but….
The app works as described. It would be great - 5 star - if IFTTT integration was added.Vacation residence
Great Product!
I would give this app a perfect rating outside of only 1 issue… I use the Hubspace app to control my defiant Home Depot door locks, and the locks themselves and the app work very well, but the issue arises when I have multiple locks, some at home which I share with my family and other locks that I share with tenants.. I have multiple locks on my account but I can’t share my house lock with my tenants.. It would be ideal if I can share only 1 lock on my list with 1 person, and another lock with another person.. currently this doesn’t seem possible, and makes it frustrating when you have multiple locks at different properties. Other than that the app is great, user friendly, customizable background.. highly recomend!Show lessEdgsresa
why always changing?
what was wrong with the app that you always changing how it works?! i hate that now i have to enter a new sub menu weird page just to enable or disable a device. if your goal was to RUIN ease of access than congratulations. you have succeeded in making the app cumbersome when it was perfectly fine the way it used to be accessible from main page. whats gunna be next two more sub menus for the same basic function that used to be right there on the main screen and now you gotta hide it inside sub menus? what a disgrace and how shameful.Show lessHerbS2urnerves
Love my Hubspace ceiling fan
About a month ago I went to my local Home Depot looking for a ceiling fan that had a brighter light than the one that was in my bedroom.
Looking at the display of all the Fans that were demonstrating the brightness of the light I choose
Zandra 52” ceiling fan because it had the brightest light out of all the fans on display.
The Fan was a bit pricey but after reading information on the fan, I was sold. It works with Alexa voice commands and I can change fan speed, light brightness and direction on the fan.
I didn’t need to buy another Lutron light switch to control functions of the fan. (That alone was at least $50) It even has an app to control everything remotely.
This summer I plan to buy one more fan to put into my daughter’s bedroom. My only complaint it didn’t have a long rod in the box to hang the fan from the ceiling. However I used my exsisting rod from the original fan. Great purchase. Thank you Home Depot and Hubspace.Show lessRick4395
Works with only set time schedule
I purchased a 12v transformer for outdoor lighting from The Home Depot and after doing the install of the hardware had difficulties getting the app to connect to the transformer. Scanning the barcode failed 3 times then finally it connected.
I set up a schedule to turn the lights on at sunset and turn them off at sunrise. The lights did not turn on, the app showed the schedule was active but it would not turn.
After doing a hard reset I went through the process of set up and creating the schedule again. This failed again. Except the lights turned on at 0913 and back off at 0945 on their own.
I did a hard reset again this time choosing an actual time everyday to turn on the lights. This worked, lights came on at 1630 following the schedule. Time to turn off was the added and this also worked.
So, being curious I deleted the schedule and setup a schedule to turn on at Sunset and off at sunrise everyday. This schedule failed again.
I reverted back to the fixed time schedule and this worked again.
I have to assume the app does not know when sunrise and sunset times are either because it does not get geographical information from the iPhone or the app can’t actually do this, or possibly the cloud based server running the program is not correctly programmed.
Other than that annoying error the app seems to work fine as long as the hardware stays connected to the internet all the time with a strong signal for the schedule to function properly.Show lessTenaciousMoss
Simple
I love how simple it’s to set up. It literally take 30 to set up on my phone. Bought other ones and had to deal with connecting to app then the app has me go thru hoops to find then I have to find my WiFi and set up 5 min and sometimes you have to redo or it just doesn’t find the WiFi! Super easy my only problem which they worked on more things. Have it setup on my Christmas light outside, accent lights, Christmas tree and most importantly on my reef aquarium it controls my return pump. It makes easy to turn off for feedings without paying the big buck for a smart pump!Show lessAnu79oo00
Works perfectly for me!
I got this fan bc I travel a lot and also am living in a investment home in a ( not so crime free neighborhood ) its suppose to be but its not. So I got this fan so i can turn on the light when im not home instead of just keeping lights on all the time. I also like it for circulating heat now that colder weather is coming. I really like the controls and how i can use it from my phone or IPad. I also like the different light color options. I will be buying more of these for other rooms in my home or in another home.Show lessIcemankevin
If only it worked all the time...
I have 10 Defiant locks, when the work, it's a beautiful thing, but more than often, at least 3-4 are going "offline" for no apparent reason, I thought if was the tenants pulling the plugs out of the walls but then saw the same thing in my own place and office, it just goes offline, that's only the Wi-Fi plug, but also the lock itself.
Another annoying phenomenon is that when you hit lock/ unlock using the app I can't get stuck in a loop showing it is not locked or unlocked for a very long while, this has started to happen lately.
PLEASE DO SOMETHING!
It's a great product and so easy to install and configure so it's really a shame it's not working properly.
Also can you add a feature that will enable the owner to send an invite to another person that will grant them with limited control over the lock with the app, (just open / lock no change of codes) and without getting access to all other locks?
Thanks!
SharonShow lessNatalie1978.
Will not buy Defiant products again
I guess the name brand says it all. I’ve spent way too long trying to factory reset and reconnect this defiant plug to my network.
It wouldn’t see my networks in order to change to another SSID. Plug added but yet wouldn’t connect many times. Tried to select another network and wouldn’t see any, only the one stored from before.
It may have to do with Alexa being integrated, removed Alexa but it seems that worked but only minutes later. Is it tied to a remote service and takes forever to reflect? Only reason I have experience with integrated services is Cync wouldnt program a bulb until it was removed from google home. What a hassle. Never again.Show lessCrusheroz
Developer Response
Hey, we would love to help you resolve this issue. Can you please give us a call at 877-592-5233 (M-F 8a-7p, Sa 6a-6p) so that we can investigate further? Thanks! -HC
