Leave a Review Hubspace
It’s going crazy
It worked great at first. For about a month with no issues. Download and set up was easy. Now it won’t let me shout the lights off. I can’t change the color or the brightness anymore or even the pattern. It just flashes random colors on and off. I’ve unplugged the light to try to reset them, no good! Tried shouting them off manually doesn’t work either cuz you can’t. Now I have bulbs that don’t work. I can’t turn it off unless I unplug them. There’s no app support. It take you to Home Depot. This so far has been a waste of money! I have no control over it at all now. The old people across the street think I’m signaling for help! I live in a town of less than 800. They keep calling the cops thinking it’s an SOS signal.Show lessirishgirl-_-76
Developer Response
Hi, we'd like to help you get this resolved. Can you please call us at 877-592-5233 (M-F 8a-7p, Sa 6a-6p) and we'll follow up from there? Thanks - DRGreat products and app, but remove the delete account option on the login screen
We use these products for our business and they come in very handy. We’re able to reboot stuff from basically anywhere in the world. My only suggestion or improvement will be to Tuckaway the delete account option or make it available in another location if you accidentally decide to sign out and click delete account, there goes all your devices. Again great products and great app but can just work on that simple improvement of moving that delete account option to somewhere else.Show lessYo-ave
Not Interactive
Hubspace is very good and easy to install.
But my only issue is it’s not an interactive app.
For example :- the app has many presets to choose from but it does not lets you create preset as per your own requirements. Lot of other products such as Atomi you can make your own preset for a day or week however you want. Also schedule feature does not have a date option. If I want to create a schedule for a
Certain date instead of a day. I should be able to do that for a particular date for the example if I want to use the valentines preset and schedule it for 14th feb it does not have that feature. Also the schedule is very taxing I have 22 lights in one area I have to go to each Individual light to create a schedule. They should allow to create the same schedule for a particular room/area. These are the issues that I have faced with hubspace. If there IT team is reading this review these are very easy fix. Please work on it. The app will work like a charm.Show lessRonniesingh15
Developer Response
Hey Ronnie, thanks for your feedback. We will take this up with our team. For any other questions or support, please call us at 877-592-5233 (M-F 8a-7p, Sa 6a-6p) so that we can look into it further. Thanks! -HCNice App Except Random Logout
I have 3 fans controlled by this app. The app worked great for months. Last night at 3am my wife asks why a light is on in one of the rooms. It turn out that the app logged us out and somehow one of the fan lights turned itself on. It was a big hassle because I walked to the other end of the house to see if an intruder had turned the light on. Finding nobody, I went back to my bedroom to go to bed, thinking I could use the app to turn the fan light offf butsince the app was logged out I couldn’t & I keep the fab login info on a computer that would be too much hassle to get to so i walk all the way back to the other side of the house and use the fan remote controller. Now I wonder if when I’m on vacation are fans going to randomly turn on?Show lessHenry Dev
Developer Response
Hey Henry, we would love to help you resolve this issue. Can you please give us a call at 877-592-5233 (M-F 8a-7p, Sa 6a-6p) so that we can investigate further? Thanks! -HCBasic light control
The app is pretty good. Changing light color and brightness is pretty straightforward. I love being able to group multiple light’s together. Scheduling on and off is also useful.
However, there is room for improvement. Getting lights to join WiFi has a 20% chance of failing multiple attempts. The ability to schedule groups of lights rather than individual lights would be nice. Also allowing custom shows or at least a vastly expanded selection would also be nice.Show lesszoltrac
Constantly loses WiFi connection
First month it was great, super reliable. The next month or so I was ready to throw the plugs in the trash because they would constantly lose connection with my WiFi for no apparent reason. I’d get the message “Sorry, ____ isnt available right now” so I’d have to turn the plug on via Bluetooth with the app, then reconnect each plug that may have lost connection. All of a sudden the app started working great again and never lost connection. This lasted about a month or then suddenly started doing it again. This is probably the most frustrating electronic device/technology I’ve ever dealt with. If it doesn’t start working right soon, I’ll be throwing all of the plugs in the trash.Show lessRob423623
Developer Response
Hi Rob42363, we’re sorry you ran into some issues. We would love to help you out. Please contact Hubspace Customer Service 8 a.m. – 7 p.m., EST, Monday-Friday, and 9 a.m. – 6 p.m., EST, Saturday at 1-877-592-5233. -HCMultiple timer settings
It’s taken a while for this old dog to learn a new trick, but I’m really liking this bulb now and am about to buy, like, 3-4 more. I can set multiple times for it to come on and go off each day, like just for two minutes, warm light, in the morning. Then warm but enough for reading at night, etc. will make traveling much easier without having to deal with literal timers place through the house. And the color changes are both healthy, and fun.Show lessDouglasWI1957
This is why I love this app❤️
Is help me and my brother win we need a night light or something colourful and
It helps so much that we give it a five star
Because it is like if you have a dance party or something like that, then it’s colourful things and fun
It is fun and you like I said it can change colours and it is perfect for dance party or anything like that I appreciate people who make this app or any other app so thank you for the people who made this app because we always need a night light and this helps
So much.
My brother and I almost love every colour so we can change it to any when I say any it means like three
And this is the reason why I love this app so much.
Thank you for the person who made this appShow lessyfagfffHsjsh
Deadbolt and inside wall plug
Lock and wifi work great , but we have had a problem with keeping the two devices in the rooms. We would have to download everything every time we wanted to use the lock. But one of our phones keep info and the other hopefully will keep it as well.Spidersweb123
One key feature missing
Great app, I’ve been looking for a bulb that can change colors. I’d give it 5 but it doesn’t have a dark mode for eye comfort, it’s annoying to control the app in the middle of the night half asleep and having a bright background to just flashbang you. Other than that amazing app. Controls the light bulb really well.Show lessG30RG303
