Healthy Together User Reviews

Reviews Summary

Top reviews

Map doesn’t render properly.

Map doesn’t render properly on iPhone. Currently using iPhone 8 Plus w/ iOS 13.5 would also be nice to see hot spots on the map. Note this app doesn’t use Apple or Google contact tracing capabilities of your o/s. So for instance this app does not let you turn on contact trace logging within iOS settings privacy health and is not currently supported by state health departments. Also not sure how it reports people who had the virus but are now safe. Sounds like it requires everyone to use it to be effective. As for me I’ll wait to see what app the Virginia Health dept recommends for Virginians.
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Response from developer

Hello LTrevor! Thank you for reaching out. Healthy Together is not yet available in Virginia and this may be the reason for your map issue. I'd love to diagnose further if you could please send additional information to info@healthytogether.io - Thanks!

Use the Google/Apple API instead of collecting our location data

Utah paid $2.5m to purchase this app, and pays $300k/month to the developers. 45k people have downloaded the app, out of our 3.2m population. This was a complete waste of taxpayer money.

Apple and Google collaborated to build a privacy-first API that apps can use to notify people who are exposed to someone who tested positive for COVID. Apple and Google’s approach doesn’t collect any location data or personally identifiable data. It’s decentralized and anonymous, and doesn’t even rely on states needing their own apps.

The Healthy Together app has chosen to ignore what Apple and Google built. It sends location data to a centralized server, and this location data is linked to personal data as well. It’s built by a small social media startup - if they’re hacked, then all of our personal information is at risk.

They need to adopt Apple and Google’s private, anonymous API, rather than collecting our location data.
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Response from developer

Hello Angel Demirev! I encourage you to check out our full privacy policy at www.healthytogether.io/legal/privacy - our users are in full control of their data and can change their settings or delete their data at any time. Symptom & location data is automatically de-identified and deleted after 30-days. Data is also limited to COVID-19 response efforts, public health & research purposes. If you have specific questions, please email us at info@healthytogether.co to discuss further.

Don’t get fooled by the fake reviews

It’s amazing to me Utah would flood the reviews section with a ton of 5 star spam. Read through all those reviews and tell me they don’t seem suspicious. The first day this app was out it had thousands of 5 star reviews and people praising the state for a lot of stuff unrelated to the app at all.

Utah needs to use the Apple & Google contact tracing API, full stop. There’s zero excuse to be collecting citizens’ locations, names, phone numbers and everyone they come in contact with in a centralized database. If the company who makes this app gets hacked, the hackers will have every movement you made since you downloaded this app.
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Spams notifications

I don’t give total access to location permission for any app. Having 89 notifications just today nagging me to enable full permissions is absurd. Even a public health app should respect my right to privacy. It really makes me concerned that an app wants to remind me to give it full permissions so much. I’ve been telling people they should use this app but that stops until you fix this overbearing notification behavior and respect a person’s choice in regards to privacy

Edit: seriously it’s every 15 mins with this checking my permission. This is not acceptable
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Good but icon looks like Apple Health

I guess this is good? I don’t get any kind of notification as to where a positive has been reported like Gov Herbert said. It just tracks me?

I entered my symptoms of itchy throat on a day with heavy pollen and it said to get tested. I know this was just allergies. Maybe add options for the allergy season? I called the COVID hotline and they told me not to test.

Icon looks like it was stolen from Apple Health and some blue waves were added.i get confused and open the wrong app all the time.
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Essential tool as we begin to open up again

I’m so glad Utah is doing this! Too many people in the southern and rural parts of the state aren’t taking COVID-19 seriously enough, I’m afraid, because we haven’t had nearly the number of cases they’ve had up north. But for that very reason people are flocking down here to have fun without practicing social distancing or wearing masks, etc.

As a small business owner who’s cautiously about to reopen, I’m grateful for a tool like this that will help me check my own health status daily, let me know if and when I should call my doctor or get tested, AND alert me if I’ve been around someone who has later tested positive. It’s essential for contact tracing. Even more so for me, since half of our customers in spring and summer are from out of town.
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Way to go, Utah!

In a sea of negativity and bad news this has been a welcome reprieve. As a healthcare professional it’s been disheartening to see the health and economic devastation that COVID-19 has caused. Like most Americans I’ve been wary of opening the economy too soon. However, the initiative that Utah has shown, in ramping up testing, in making more PPE, and now in the creation of this app, give me so much more comfort that we will be able to strike this balance and continue to both fight this pandemic and restart the economy in responsible ways.
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Exactly what we need!

This app is exactly what states need in order to stop the spread. Thank you for finally creating an app that incorporates contact tracing and works well/easy to use. The symptom checker was very straight forward and prompted me to the nearest testing center within seconds! I will be sharing with my entire family and friends. Together we will overcome the virus!!
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This is a great app!

This app lets people know if you’ve been exposed to someone who has tested positive for Covid-19 based on location data. There is also a clean survey for symptom tracking and a map with testing centers. I really hope this helps slow the spread!

Finally a way help the fight and I don’t have to give up my privacy

I am loving the daily symptoms tracker, I haven’t had to be tested yet but if I do I can see the closest site. I was a little sketched out at first with sharing my location until I read that everything is deleted after 30 days. Well done Utah!!!

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