New app made my vacuum no longer work
I have the Yeedi vacuum and mop station. Worked great other than my map in the app would disappear every once in a while and I would have to run the vacuum to map the house again. But other than that, I had no complaints. Then the app updated…it kept telling me that my vacuum was disconnected. So, I deleted the vacuum to re-pair the vacuum to the app. All I get is errors. I’ve been emailing back and forth with the company and I was told that my vacuum is broken and they refuse to replace. I wanted more specific answers than “broken” but received none. The only solution they gave me was to buy a refurbished once since they know the robots are expensive. I was not happy. I know that the vacuum itself is fine, it’s an issue with the app. But the company won’t listen.App locks up must use app to operate robot
When this app locks up, you have to uninstall, then reinstall, therefore losing your data of the map area. Several reinstall of the app did not fix the lock up problem. I can only hope this is not a permanent condition.
The vacuum itself last about one year before malfunctioning. I did receive a replacement under warranty. I am on my third one. This will be my last yeedi. The mop is useless because it just smears the floors. Animal hair does not empty out of the collector box that must be manually emptied daily, regardless of the empty station.App no longer working for mop station pro
After the recent update, the app no longer notifies if cleaning is complete, the mopping plates are stuck, there is not enough clean water, etc. The complete redesign of the app also no longer shows the the areas that have been cleaned while the robot is working. I wish the developers put out a survey on the app to see what changes their users wanted before pushing out a new unnecessary redesign. The app icon is also no longer aesthetic. My robot constantly gets lost even though I have remapped my space twice per the support team’s recommendation. Very dissatisfied.