Trupanion

Trupanion

Medical insurance for your pet

Lifestyle
Finance
62 reviews
⭐️2.4 / 5
Rating
🙌155
Ratings
📼4 scs
Content
📦~ in 1 month
Updates frequency
🗣❌ unsupported
Your locale

All Versions of Trupanion

2.16

January 29, 2024

Bug fixes and app optimizations

2.13

July 12, 2023

Minor bug fixes and app optimizations

2.11

January 5, 2023

We introduced security enhancements to the payment page to help better protect you and your pet.
More

2.10

November 29, 2022

We’ve made an update to the pets page. Add a pet is temporarily unavailable in the app for some states. For help adding a pet, just give us a call.
More

2.9

October 6, 2022

Performance updates and now you can add a pet to your account in the app.
More

2.7

July 7, 2022

We recently upgraded our referral program to make it easier and better to share Trupanion and earn rewards.
More

2.6

June 23, 2022

Miscellaneous program and performance enhancements.

2.5

May 18, 2022

Bug fixes

2.4

April 21, 2022

Bug fixes and performance improvements

2.3

January 12, 2022

Bug Fixes and Improvements

Price History of Trupanion

Description of Trupanion

Just like our coverage, the Trupanion app was designed with you and your pet in mind. You can already use your coverage at any veterinary hospital and can reach our support team anytime – now you can access your account from the convenience of your pocket. With our app, it’s easier than ever to make the most of your coverage. Submit and view the status of your claims, earn rewards for referring your friends, view your account details, and much more!* To learn more about Trupanion, visit our website at www.trupanion.com. *You can use your coverage at any licensed veterinarian in the US, Puerto Rico, Canada, and Australia. Rewards not available in every US state, please see referral program terms and conditions.
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Trupanion: FAQ

Is Trupanion optimized for iPad devices?

No, the software for Trupanion is not compatible with iPads.
Trupanion, Inc is the developer of Trupanion.
The minimum required iOS version for the app to work is 14.0 or higher.
Currently, Trupanion has a user rating of 2.4.
Trupanion Relates To The Finance App Genre.
2.16 is the latest released Trupanion version.
July 1, 2024 is the date of the latest update of the Trupanion app.
Trupanion officially launched on February 5, 2023.
{{ name}} is considered child-appropriate and rated Trupanion, Inc.
The following list of languages is supported by the Trupanion app: English.
No, Trupanion is not on Apple Arcade.
No, Trupanion does not support in-app purchases.
No, Trupanion does not provide support for Apple Vision Pro.

Screenshots of Trupanion

Trupanion screenshot #1 for iPhone
Trupanion screenshot #2 for iPhone
Trupanion screenshot #3 for iPhone
Trupanion screenshot #4 for iPhone
iphone

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Reviews of Trupanion

  • Disappointed

    I was really turned off about all the reviews and the fact that you only had 2 stars and decided against not purchasing at first but then I realized that it was just from the app and your insurance part of the company wasn’t the issue.. if the app is the problem then call customer service.. I know the app is more convenient but their performance, customer service and coverage is more important than the app so I decided to purchase after all since they came recommended by our vet and office staff. Signing up was easy and so far I’ve had zero problems with the app.
    Lisena72Lisena72

    Developer Response

    Hi there, Please know that our team is actively working on improvements to our mobile experience. In the meantime, we’d love to talk through how our plan’s unlimited payouts and ability to pay the clinic directly at checkout make our coverage unique. Please call us at (855)210-8746 or chat with us online any time we can offer information or support. We’re here to help 24/7! Take care, The Trupanion Team

  • App doesn’t work

    I have 2 dogs on their insurance and for the most part they have been good. Their app on the other hand is useless! Yes I can go on my computer to submit and view claims but why have an app if you can’t have the advantage of using it. I used to be able to use the app about a year ago but then it stopped updating claims and only ones more than a year old showed, now it won’t load and and shows their was an error and try again later. So frustrating!!! Plus the prices keep going up. With 2 dogs on the plan it’s like having another car payment or mortgage! Their should be a discount for multiple pets.
    Snunes1Snunes1

    Developer Response

    Hi there, We hope you and your pups are all doing well! Thank you for trusting us with their medical coverage, and for sharing this feedback. You can be assured that we are working to improve your mobile experience. In the meantime, our team would like the opportunity to discuss your concerns and offer any support or information we can. Please call us at (855)210-8746 or chat with us online any time we can help! Take care, The Trupanion Team

  • Terrible app

    I was hoping to use Trupanion as a friend of mine who is a vet highly recommended it for the ease of use/plans. However after using the trial period given to me for my puppy by the breeder, I am going elsewhere as the app is TERRIBLE. Upon logging in, the loading wheel just spins and spins without loading anything in the app. Bummer, as Trupanion seems like a good insurance company otherwise, but don’t want to pay for something that’s impossible to access.
    P.k7P.k7

    Developer Response

    Hi there, Thank you for sharing this feedback. We know how important it is to have access to your account when you need it. We want to assure you that we offer several support options for our members. In addition to our app, please know you can also access your account any time by logging in through a web browser, or by contacting our team directly for live 24/7 support over the phone at (855)210-8746 or via online chat. We understand you’ve chosen not to continue your pup’s coverage and we’re sorry to hear that. Please know that our team is still here for you any time if you have questions or if we can offer help. Take care, The Trupanion Team
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