Leave a Review Mariner Finance
Horrible experience
I got a loan with this company 3 yrs ago and iam almost paid off however when I had a hardship I contacted mariner finance to see if I could get another loan to help with moving expenses I was denied which was disappointing and if you need a loan for 500 dollars you need collateral once I finish paying off my loan I will not use mariner finance again in the future and will have them to remove me from their marketing mail list so I won’t receive any mail about me “being” approved for another loan I also will not refer any one again like I did in the pastShow lesssmileyy40
Developer Response
We apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.Loan for HVAC
I needed a loan quick for a new HVAC, and you approved me within minutes! I thank you for being a lifesaver! The only thing i didnt like was the insanely high interest rate. But , im allowed to pay off early (which i did) without penalizing my credit score! All in all, was a pleasure doing business with you, and i may even be a future return customer as your people were so friendly when explaining my payment options. Thanks again!
Sincerely~
Andrea ArpShow lessandisdough
Developer Response
Thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.Review
I was totally amazed when I received my check through the mail without requesting for it. My payments are within my budget since I am on a fixed income. The representative that calls periodically are very pleasant asking do I need additional funds. I know if I ever do need additional funds I will definitely go to this institution. Thank you for trusting me.Show lessEvang01
Developer Response
Thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.Simple and Functional
This app is so easy to use even a older customer can use it. Not age shaming at all but I find simpler is better. It shows what you owe, what’s due, the payment and the final balance after payment. All the things that are needed to know. Any other info can be relayed through your local office!willinMilton
Developer Response
We are happy to hear about your positive experience! Thank you for being a Mariner Finance customer.App and also website problems
I deleted the app and then installed it again. It got me to the payment page and after i made a payment, it just said please wait then it crashed. I don’t even know if it even went through cause i never made it to the confirmation part.
Tried logging in again and it never got a chance to make it back on the Home Screen. It just said error. Tried to go straight to the website, no luck their either.Show lessmaster10r
Developer Response
Thank you for your feedback and I am sorry you were having trouble with the app. We were experiencing a systems issue this past weekend that likely contributed to you not being able to login. The issue has been resolved so please try again. If you continue to have issues you can update this review or call our Online Support team at (844) 306-7300, Option 2.Great company
Mariner is an awesome lender. I recently had a sickness in the family and my payments got behind. They understood and are working with me. I am getting everything caught up! I love Mariner Finance, they are for you and help you during difficult situations. They are real people who care more about their customers because they know what life is like at tines. I am truly grateful for their kindness and understanding. I am paying back my late payments, and will get caught up !Show lessDestroyer 808
Currently a customer
I hate adding apps to my phone - most apps are not worth bothering with. Mariner’s app, however, makes it much easier and faster to manage my account — whether I’m making a payment, checking my balance or credit score. You can even check to see what offers of credit are available to you — whether you’re shopping for credit or just curious.Show lessswleo51
It works
Every time I use it. A good sign of a good app. I’ve had no problems. Easy to pay. Easy to look at your whole account history. Loving that making extra payments shows I’m paying a much lower interest and paying more to the principal. This has been a great way to borrow a little for my daughter’s wedding.Show lesspmainnc
Interests Rates
Y’all should be really freaking sad with yourselves with charging people those ridiculous interest rates!!! Bad enough everything is so expensive and y’all help no one with those outrageous fees!! Can’t wait to pay this loan off and rest assure I will not refer this junk to anyone! I’ve been stuck at same amount for ever. I’m sure that’s why y’all don’t give reminders so y’all can collect extra money and hurt the individuals who do business with y’all. Republic Finance is 10 times better than this crap company!!Show lessFell for this trash
I-phone
The app is easy to navigate. Mission accomplished with no hiccups.
The easy way of getting money today is great. The only hiccup there is the high interest rate. I do hope that as my balance decreases, Mariner could offer an incentive such as a credit for early payoff. I remember reading, when I initiated this loan, that regardless to how early the balance is submitted, we still have to pay the interest according to the term of length the loan was started.
An adjustment to that factor would increase loan renewals with Mariner.Show lessJuarez 66
