Leave a Review Mariner Finance
System update
The app is cool but one issue makes the whole app trash. My login email is incorrect and it won’t let me change it. I called the local branch and customer service. They told me to delete the app and reinstall it, okay I did and changed the email but nothing has updated on their end. Don’t know how and why they got my email incorrect on top of it being an email that’s not a deliverable address.
So with this issue I don’t get emails, and have to wait til they decide to fix their software.Show lesswndncoekdmnd
Love the mobile app!!!!
The mobile app was so easy to download and set up. I’m an older lady who doesn’t know that much about these kind of things. I was able to get the app and pay my bill in less than 5 minutes. I love it !!!!Vicki Gy
New experience
I’ve always been able to log into my Mariner account but for some strange reason this morning, I’m having issues.
I put in my correct email & password then tap the sign in tab & this banner comes across the bottom of the screen that says
“Cancelled”. This has happened after several attempts to sign in.Show lessMarilyn79sunshine
Can’t get in touch with the branch
Applied for a loan, after the hard credit pull I got approved. Last step in getting a loan is to get in touch with the local branch. I called over 20 times (it’s been 25 days now) and each time the same thing…. Wait on hold and after holding for exactly 40 minutes call drops off to the voicemail…. Left the voicemail- no one calls back, called the head office: they emailed the branch twice to call me- no one calls back. Anyway now I have a hard credit pull on my record for absolutely no reason and a lot of frustration.
Ft Lauderdale branch please get your things in order.Show lessVitiopia
Efficient
Very easy to use. Great to have an app for this that you can review your information quickly. I do hope they add the interest rate to the main loan page.M Gruber
Mariner Finance App
This app is so easy to use. Just choose the option you need, fill in your info, and just click and your bill is paid. Easy peasy!Antogib
Being a little less rude would be great
The staff should be a little more understanding when hardships happen . I tried to pay my bill early when I had the funds and was told that because I was on auto draft that even if I went ahead and made the payment that another would still come out on my auto draft day. Due to unforeseen circumstances( losing my job ) I needed to wait to pay it 3 weeks late. I was told they d do what they d have to do if the payment wasn’t made on August 31st . I made the payment this morning ( September 1st) as soon as my first check from my new job came in. Now we are going to go without groceries yet again . All because of the unwillingness of the staff to be understanding and to work with people who really just need a little more time .Show lessCArd031890
New customer
Having dealt with many banks and financial institutions over many years, this is by far, one of the easiest and most helpful organizations with which I have experienced. Thank you.capituno
iPhone app
I find the app easy to use in varied ways. With the app you can check the status of your loan and see exactly how much is applied to the principal and interest and know your balance at a glance. You can check for loan offers and apply if you need. I also like that you can check your credit rating anytime you like. I find the entire app easy to use and most helpful. Well doneShow lessOpallady51
Amazing company
Mariner Finance has a simplistic loan process, quick pay, or auto pay options are my favorite payment options. I definitely recommend Mariner for someone looking for a personal loan. The staff is friendly and welcoming.Happiness = what you make it!
