Leave a Review myVEGAS Bingo
Wish I could rate higher
I’ll start by saying that I really do love this game, it’s so fun to play and it really does deserve a higher rating… But because there are so many glitches and because customer service is non existent, 2 stars it is.
It does deserve a higher rating, and I’m hoping they can get the game to stop having to reset after every round of bingo you play. It’s so annoying. It’s constantly resetting and then you lose chips and diamonds (even though they say you don’t). I also have many issues not being able to collect diamonds from my club bingo card. I’ve tried reaching out to customer service 3 different times and I’ve never received any response. But I’ve heard the same thing from many many many other players. Hopefully they will fix the issues soon before people—mused included— stop playing. It’s a super fun and addicting game but all the issues and the fact that customer service is zero help are getting really old.Show lessLo_Bird
Recent update took all the fun out of the game
Unfortunately the recent update made the game nearly unplayable. Not because of glitches, which are also an issue, but because they took away the ability to get a fair amount of diamonds. Prior to the update you could get diamonds for each weekly and daily task. Now it is coins and the gift boxes give diamonds (usually like 70 when you need 100 to 125 to play efficiently). This wouldn’t be such a big deal if the daily and weekly task were doable but they aren’t. One of my dailies was to daub 235 power ups at the royal casino. Generally there are about 4 power ups in play if you don’t use the power ups. So you can guess how long that would take. Assuming someone had enough to play at the most expensive casino that much to begin with. Just not a fun game anymore. Guess they weren’t making enough money off of people.Show lessapplemakingthings difficult
Crash issue
There is NO WHERE in the app to contact any support for starters. The “help” button in settings does not work. The app randomly resets and you say the winning are give after the app reloads itself but IT DOES NOT. Just now it crashed on me two consecutive times and I didn’t receive ANYTHING not even the slot vouchers or club bingo balls. This is beyond frustrating and there has been ample time that this should have been fixed by now. It’s bad enough that if you look at all the “top winners” for the day at each casino are suspiciously not a member to any clubs every single casino which leads me to believe that the top 2 of 3 are computer and that randomly my money disappears even if I haven’t played and in large sums now this? Someone either needs to fix it or shut the app down if time can’t be spent to fix it.Show lessHope4meyet
Fun but difficult to keep the game going
This game is super addicting and fun with the added bonus of collecting coins to use on actually rewards in Las Vegas. The only downside, and the reason I give it one less star, is it’s very difficult to get enough chips and diamonds to keep the game going for more than 10 min. You receive a daily bonus and sometimes it’s used up quickly, other times, you may have more luck and win a bunch, only to have it suddenly go downhill and you lose everything again. Once that happens, you’re forced to wait 24 hours before me your next free bonus. I wish the daily bonuses were larger so I could enjoy the game for longer. I guess that’s done on purpose to try and force people to buy chips/diamonds.Show lessPumpkincourt
Buggy- And they refused to acknowledge the bugginess of this app
I like it, it is addictive; however, it has a lot of bugs. Every day there’s a new one, or at least it seems that way. At least 3 to 4 days a week & several times each day there's some kind of issue. When you email support about the issue they first tell you there sorry to hear that and then they blame it on your Internet connection or state that you need 4 GB RAM -But it doesn’t say that when you go to download it or on all of their system requirements and it states that it will work with my phone that has 3 GB of RAM. Still not certain how the amount of RAM you have can affect the system adding your winnings to your pot and come up with a different number- 🤣 I probably would’ve given it four or five stars if they would take responsibility for the issues they have and try to fix it, instead of placing blame on things that aren’t relevant.Show lessSlack and unresponsive
Game cannot open
I have been playing this game for a while and have been enjoying it. Usually only get to play 1-3 rounds as it does not give a good amount of daily bonus chips like the slots games do by the same company. The last game update within the past month has left the game worthless. It will try to load the game and will crash and close down before it is even 50 percent loaded. That has left me unable to play for the past 2-3 weeks. I try to open the game several times in a row, about 2-3 times during the day and night; Yet same result each time with game crashing and closing. Now all my rewards points have been rendered useless and I am unable to redeem any rewards for my upcoming Vegas trip. Several months/years of reward points that are unable to be used. What has this game designer done that is affecting a few of their games? This also is happening with My Vegas Slots.Show lessRTDJ1996
Great Game, Horrible Glitches!
Great game, love playing this game. One of my favorite MyVEGAS apps. I think the daily chip and Diamond rewards are a little light but it’s not that bad. What is bad though is the unbelievable amount of glitches, bugs, and problems this game has. You’ll be playing and the game just glitches and you lose your chips and diamonds. Buy your card hand and the game glitches and you lose your hand and your diamonds. Not to get them back when when the game restarts. Won 8,000 diamonds recently on a event reward and the game glitches and all my diamonds…..gone. The game did restart and gave me the reward back this time but of course not what I had only 3,000 diamonds. Better than nothing I guess. But please fix glitches and problems.Show lessd3324324
Always Starting Over
I recently quit Facebook (Yay!) Afterward, I noticed my access to my old acct here was disconnected as well. I was very irritated since I assumed games that I’d used Facebook to log in to would allow a transfer of my earned points to a newly email-based acct I would sign up for to continue playing since I downloaded this app from the Apple App store. Well, it did t work out that way.
In fact every time I pull up this game app, I am automatically taken to a beginner’s tutorial where I am made to play a very remedial training game…three or four of them, actually…until I’ve gone through them all and the player acct workflow is unlocked, finally giving me the chance to change from being auto logged in ads Guest to actually logging into the new profile I set up the first time I played this game without using Facebook.
Why oh why am I having to repeat this silly tutorial just to log in every freaking time I click on this app???Show lessErik D. Phillips
Glitches and steals your chips
Game is a waste of time. I have been playing this game consistently for the last several months. It glitches out often, and they have so many timed bundle deals that pop up it slows the entire game down. I started a match and as the room was loading a bundle pop up appeared and the app pushed me out of my match but continued to play as if I was still in the room even though I was in the casino select lobby. I tried to go back into the match but the app treated it as I was trying to play a new match. I tried contacting customer service and have since been ignored. Truthfully, this app isn’t worth it anymore since you can definitely get better deals for Trips to Las Vegas on Groupon and if you can afford to go to the other places listed in the rewards options, you don’t need this app. Not to mention to play this game as much as it would like you to, you will basically be spending the same amount you would on a vacation. Save your money and waste your time else where, it’s all a scam.Show lessTatorOfSuburbia
Horrible customer service
I don’t mind the game. But when hit something big and the words cover up the bingo board so you can’t see the numbers that’s a problem for a fast paced game. Then the issue of playing a 4 card game at max bet and the game doesn’t award the bingo chips for getting a bingo and the customer service tells me to blame my internet provider for slow speed as the reason behind it. Then when I ask if my chips will be reimbursed and the response I get is that I need to take it up with my internet provider again as the answer to my question is a very poor response. What do they want me to do call my internet provider and have them buy me playing chips???? Oh yeah that’s gonna go over so well! Come on give me a break and reimburse me for my chips. It’s not like this app doesn’t make money or MGM doesn’t have the money to do it. As a loyal player to MyVEGAS bingo, MyVEGAS slots, pop slots, and the Konami slot app for MGM I have seen nothing but bad customer service from this company. Not only from the apps but also from the hotels and other items they have as rewards. Basically if you problem do t report it because no one cares about keeping their customers happy at MGM.Show lesskgraff86
Developer Response
"We're committed to doing better and providing the best gaming experience possible. Thank you for your valuable feedback, which helps us identify areas for improvement. The myVEGAS Bingo Team sends our warmest regards!"
