Leave a Review myVEGAS Bingo
Definitely Disappointed
I tried this game yesterday and while it worked it was a lot of fun. Now I’m no longer able to contact support through the game so this is the only way I know of to let the game know my problem. It’s disappointing because now I have to delete the game for good 😞. Can’t play a game that won’t work. I really wish this would work. So what happened was…. All of a sudden it would no long allow me to go the bingo cards. So while I was given a 24 hour booster it is being wasted while the game is broken. I have tried contacting customer support and I got a message back saying they took the day off. Well, today I still have gotten no response. The only thing the game allows at this point is to purchase but why would I spend money on a game that I can’t even play and that has no support. I thought I found my new game. I have tried everything to fix it on my end. I deleted the game and restarted it 2 times. It will let me get to a certain point and then just stops working. I can’t enter any of the casinos to play bingo. I really hope they get it fixed because it would be a really fun game. So just to be clear this would be an awesome game if it worked how it is supposed to. I think if you are looking for a bingo game and you find it works for you then you will be happy. But since it doesn’t for me it gets 1 star. 🥺😢😤😩Show lessLNBrock
Developer Response
"We apologize for any issues you may have experienced while playing our game. We are continuously working to provide the best possible gaming experience, and your feedback helps us achieve that goal. Thank you for your input. The myVEGAS Bingo Team"Absolutely love this game. Had some issues to fix
I do so so love this game. Love it so much I look forward to playing it several times a day. But I will agree with many players that the hourly and daily chips/diamonds are not enough to play several games. I’d love to be able to sit here and play 10 games or more but it’s usually only 3 games a day because there are not enough chips/diamonds to continue. Also in the last 2 days. My app during the game has just turned off. Here I’m so excited to play my 3 games and every game I was playing shut off and sent me back to my iPhone Home Screen. Taking all my chips and diamonds. The game telling me I quit before the game was over. No the dam thing just shut off!!!! So so frustrating. So I have to wait til the next day, to play my 3 games that I have only enough chips/diamonds to play. I absolutely love love love this game and I really hope you can fix some of the major issues with this game. More chips/ diamonds and fix the glitches please.Show lesscatchrays
Developer Response
We're sorry to hear that you are having issues with the game. Please try force-closing the app and restarting your device. If that doesn't work, please contact us at support@playstudios.mail.helpshift.com with your device information, BFID from the player profile settings screen and screenshots so that our support team may assist you. Thank you!Super Fun, Super Expensive
Let me start by saying this game is an absolute blast. Definitely bugs to work out and inconsistencies in gameplay which I can work past…but then factoring that in with the absurd cost of coins to play, it becomes a little disheartening.
I’d continue to pay out money without question if I saw a better balance in gameplay risk/reward.
1) This game is an absolute pit for coins. Again, can work with this, but the hourly and daily bonuses are chump change and the cost of coins is WILDLY expensive. Im a conservative player and still managed to rifle though a $10 package in less than an hour. To see a four card match that costs 120,000 coins and the top players are only waking away with 40,000…not cool.
2) Casinos are extremely inconsistent with power ups. I am guaranteed to see 5+ power ups built into my cards before play at the MGM Grand every single time but get zero at NYNY, Mirage, etc. time and time again.
3) If 100 diamonds gets me a trash hand of power ups, the least you could do is let it carry over until I decide to use it. I’ll spend another 100 diamonds until I get something good, but when it comes time to scrape the bottom of the barrel down the road (which is inevitable in this game), it’d be nice to come back to a hand I left in prior games.
Hope to see continued updates, but this guy can’t afford to play anymore in the meantime! It was fun while it lasted.Show lessBob Vance05
Game crashes repeatedly and does not award prizes
I have spent several hundred dollars playing this game and buying chips and diamonds. I really like the game but it repeatedly crashes mid game or anytime I have a very high earning payout. Too many bingos and the game can’t handle it so it crashes and you loose everything you earned. I have also had several occasions where I have blacked out the entire card and not been awarded any bingos. Most frustrating is that I contacted support with the concerns and they did nothing more than send an email stating they would pass along my concerns to the technical team. They followed up with an email to ask if I was satisfied with the resolution, I responded that I was not and that was the last I heard from them. Fun to play but don’t waste your money buying packages.Show lessKobuk2020
It’s like they don’t want you to play this game...
The amount of chips you have will never be enough to do anything significant. The payouts are a very small fraction of the bet and just to break even is an “amazing game!”and it’s extremely rare. It’s pointless to try and play without power ups (all 6 of them) which costs 100 “diamonds” and those don’t refill regularly...when they do refill, it’s such a small amount that it doesn’t matter. I’ve opened this app so many times but I can’t even play because even with the ‘hourly bonus’ it’s not even close to enough. I’m well aware these apps have to limit the amount of ‘free play’, the idea being, “get us hooked then we’ll want to pay for certain features”but this is really annoying. The only reason I haven’t deleted this app is because I noticed they did an update and some of this got a little better, so I’m hopeful they read these reviews and update again.Show lessAl193949939291
Boooo
Like others have said, it’s impossible to continue playing the game unless you dig in your wallet. The payouts, even when you win, are less than your bet. You even have to gamble your tickets in HOPES of getting more diamonds so that you can get gold cards and MAYBE you’ll win with better cards next round but even if you do you won’t even win back your bet. And the only way to get tickets in the first place is by playing.
This game is not fun to play. It’s fun in the beginning with the programmed winnings, you really get to see how great the game could be if they actually made it that way. But given all the negative reviews I’m sure no one that actually plays the game are the names on the leader boards. Thanks for fixing the bugs. Now fix the payout system for your game so people actually want to play and don’t delete this waste of storage space.Show lessanything4selenas
Almost great!
Update: I purposely left bugs and crashes out of my review, because it’s a work in progress and I know performance can vary across devices. I was only commenting on a few consistent game features. None of these are anything to contact support about. The dev response is really misleading, and makes no sense.
It’s extremely annoying that you lose out on your daily task bonuses if you have to exit the app and come back later...you should get the bonus if you finish within the DAY, not the session! Even if I only exit for a few minutes, I come back and the progress boxes are checked off. ☹️
It would be nice if 6 powerups were slightly cheaper, OR gave you back some diamonds if you win. Coming in first should never leave you with less (of any currency) than your initial bet, in my opinion. It’s really demotivating.
I liked the diamond powerups and bonus for max bets during the recent gold strike event (even if the diamond rewards were tiny). I think those should be regular features!
Lastly, once you level up to gold strike, my bet levels on the slot machine increased but were restricted (1k, 3k, 5k, 10k, 25k) which was mildly annoying but no big deal.
Would love to see in-game rewards points purchase options, especially during these times. Nothing really new in the store at all, but I know more stuff will be coming soon.Show lessKTrose86
Blatantly rigged!
Just like all other MyVEGAS apps, this game lets you win the first little bit of playing. I got multiple bingos and even a jackpot! But once I had played through all my winning scenarios that are programmed into the game to entice players to keep playing, I have barely won anything. I can count the bingos I’ve got on one hand since I left the game and came back.
Buying more chips doesn’t help either. Still a losing game.
This same scenario happens on all the other myVegas apps. They introduce a new slot, and you get some nice wins, the bonuses, and maybe a mini jackpot. But once those bonuses have been won, you stop winning. The odds on these games are FAR worse than even the crappy slots odds at the actual casinos in Vegas.
Yes, the games are free to play, and they have to make some money some how. But, WOW! Fix the game guys! Losing 80%+ of the time isn’t fun and doesn’t make people want to come back to keep playing.Show lessbopeesdad
Bad issues
The game has potential once issues are worked out.
Examples of issues:
When I tap a number that was called, sometimes I have to tap it several times before it registers and this has cost me “bingos” when there are only a few bingos left. And then I’m not credited for bingos when I clearly tapped the number before there were no bingos left. The issue is that I’ve purchased chips and feel cheated that I didn’t get what I paid for.
When bingos hit, there is an explosion. I’m sure that is to build excitement, but the explosion gets in the way of the board and the next number called can’t be tapped with all the other explosion going on. Again, when someone makes purchases, and they can’t tap numbers, that’s unfair and it rips customers off of their money.
Within the app, there should be a pop up message of some sort that explains only one set of “power ups” can be used. So if a player uses diamonds in exchange for power ups, they don’t end up using hundreds of them with the expectation that they’ll be able to use ALL the power ups in one round/game. Basically, it only states that the more power ups you use, the better chances of getting a bingo the player has. This leads a player to think they can “buy” multiple sets of power ups to be used during a single round of bingo.
There’s other little quirks, but these are the main ones that will keep me from making further purchases.Show lessMike C W
Developer Response
We're very sorry you've encountered this issue! Please contact us at support@playstudios.mail.helpshift.com with your details. Include your BFID from the player profile settings menu, the device you use and when do you encounter the issue. Thank you!Update to my update
UPDATE #2 I’ve been continuing to play this for 1 round 2 or 3 times a day...hoping it’ll get better at least maybe for A ROUND. Unfortunately it does not. Doesn’t matter how much I bet with 4 cards and use gold power ups. No bingo for me but, always for the same “select” players getting multiple bingos and top scores. This is not fun to play. If developers are trying to get players to stick around and play something has to change. I will never spend $ to play anything that has no (equivalent to) gaming commissioner. These apps with in app purchases are run on the honor system? Bahahahaha! GREED will win the vast majority of the time. I’m going to pass on that.
UPDATE I deleted app and reinstalled it and it finally works. This app has potential. However in the last few days I’ve been paying attention to the winners and it seems that it’s frequently the same names. Not surprised at all. Just like most with in app purchases. I never win back equal to or above my bet no matter how I play. Also, I’m having to tap numbers more than once a lot. Oh well.
Just got this app yesterday and played a few times. Very difficult to get even 1 bingo even when spending 100 “gems” for 6 “gold” power ups. However, today I’ve tried many times to open app to play and it won’t load. It is not my WiFi. So...Show lessjme2maui
Developer Response
We're very sorry you've encountered this issue! Please contact us at support@playstudios.mail.helpshift.com with your details. Include your BFID from the play profile settings menu, the device you use and when do you encounter the issue. We'll do our best to resolve it. Thank you!
