Embarrassing application
This application is a shame for 2022. The program is ok however for the thousands of dollars you pay you expect a decent application. Is not - it takes forever to load until you can use it, is not responsive, it crashes and basic controls and operations are not working. You cannot enter tracking information because the interface and controls are not working. Application is very confusing. This app si both product and technology failure. Avoid at any price.
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Love the program
I'd been steadily gaining weight for the last five years, despite a daily workout and healthy diet regimen. It turns out that my habits were not the problem -- my metabolism was. After getting off of ADHD medication (that I had taken for 10+ years), my body forgot how to correctly process nutrition, so it just stored everything I put into my body. After learning about the medical component of Calibrate, I decided to sign up for a consultation, and I'm SO glad that I did. As it turns out, all it took for me to start losing weight was layering the metabolic medications into my pre-existing routine. In addition to those, altering my diet SLIGHTLY to add more fiber, and meeting with my amazing coach Carole C. biweekly, I'm down TWENTY POUNDS in three months and the weight is still falling off. This program provides the support, education and medication that you need to kickstart your weight loss and I can't wait to see how far it takes me! Worth every penny. Go get your consultation now!
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3 business days for a support channel response?
I feel like the company is having trouble scaling the program.
Support messages should be answered within the same day. Not after 2-3 business days. That’s not industry standard.
And we only meet with our accountability coach for 15 minutes every two weeks. I’m not sure how helpful that will be.
Support messages should be answered within the same day. Not after 2-3 business days. That’s not industry standard.
And we only meet with our accountability coach for 15 minutes every two weeks. I’m not sure how helpful that will be.
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Calibrate literally saved my life
I can’t thank Calibrate enough for literally saving my life. I have been living with obesity for basically my entire adult life. Nothing worked. I felt like I was stuck and like it was my fault. I didn’t love myself the way I should have, and nobody should have to feel that way. Now I’m a new, much healthier person thanks to Calibrate, and I’m actually going shopping for new clothes in a smaller size now if you can believe it. I LOVE working with my coach, she is absolutely AMAZING!!! I just wish I could get more sessions a la carte through the app (but not gonna dock them a star for that!). Couldn’t recommend this more. IT WILL CHANGE YOUR LIFE!!!
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Calibrate is great!
Becoming a Calibrate member was one of the best decisions I ever made. I’m less than 2 months into the program and I’ve lost 8% of my body weight!! The holistic approach which includes healthy food choices, exercise, goals, coaching, and medical support helps me stay the course. My only regret is that I did not join sooner.
Charlene Stokes
Charlene Stokes
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Intentionally not user friendly
It’s pretty clear that this app was designed to make it next to impossible to do any thing on your own. You have to send them a message to do anything and its a bot that answers you.
I thought this program was going to really help me get though a different recovery period and it had only added to my stress level.
I think they have way more people joining than they can handle so the are using a really subpar app to control that flow.
I thought this program was going to really help me get though a different recovery period and it had only added to my stress level.
I think they have way more people joining than they can handle so the are using a really subpar app to control that flow.
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Absurd
This app is infuriating. Imagine paying as much as we pay to participate in this program and having more frustration and anxiety from having to use this app than anything else. I honestly have to center myself and take a deep breath before I enter the app to look for whatever it is I’m looking for. If I went one day without having to log out and then back in to complete the simplest of searches on this thing, I’d be thrilled. Do better, Calibrate. This is 2022. Your program is great and it works…. I only wish your app did as well
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Tracking Past Days
The app is getting better but there are a few things from the old app that I liked. I’d like to be able to track past days beyond just yesterday without having to go to my computer. Also, the chat function no longer allows me to chat directly with my coach. I’d like to see that feature come back.
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Needs more functionality
I don’t like having to dig for information that’s necessary for the program such as food triangle lists. It would also be helpful if I could use it to reschedule appointments rather than having to leave a message in the support channel, have them offer an appointment time, and accept only to have the chosen one gone because of the time it takes to get through all those steps.
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Needs Work
I just started my program and I am confused. There is a lot of information provided around the overall program, but very little on the specifics and how to use the app. I feel like I’m honestly not sure what to do prior to my first coaching session. The app is not user friendly and is very hard to navigate. It also updates every few minutes making it hard to read the class work without getting kicked back to the top. I’ve done all my reading online. I’ve had to email the support team multiple times regarding the app not working correctly and I have only been doing this one week. I have faith that the program overall is going to be great, but the actual app needs a TON of work in order for people to want to actually use it.
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