New update
Response from developer
We're so happy you love our new look! Thanks for the feedback!
App won’t log in
Response from developer
We're sorry that you faced that login difficulty. We just launched a new update that should address your concerns, but if you're still seeing issues please reach out to us with more details at fcmobile@ford.com or 1-800-727-7000.
App never works
Response from developer
We've launched a new update that should address your login concerns with a brand new customer experience. Once you sign in, we also recommend you take advantage of Face or Touch ID by opting in to make that process instant. Let us know if you are still facing difficulties by reaching out to us with more details at fcmobile@ford.com or 1-800-727-7000.
Can’t log in
Response from developer
As of this week we launched an entirely new customer experience with a new login page. We'd love to help with login so you can take advantage of managing your Ford Credit account via our mobile app, so should you have issues with this new update, please reach out to us with more details at fcmobile@ford.com or 1-800-727-7000.
Doesn’t work anymore
Connect every time I try and use it.
Response from developer
We just launched a new update with a revamped user experience that we'd love for you to be able to use. If you have issues with this update, please reach out to us with more details at fcmobile@ford.com or 1-800-727-7000.
App
Broken app
Doesn’t work
Had to get
Response from developer
We are glad that the app has been providing the functionality you needed to complete your payments. We're excited to hear what you think of the app as you utilize it more and we develop more features!
