Leave a Review Zephyr Connect
Worked once
Worked once until it mysteriously didn’t. Can’t reconnect the hood.
But.. why? There are two controls on the hood for light and fan. Why would one need an app for this? Promptly deleted this gimmick.BurtonFrank
Is this app no longer supported?
I wasn’t able to connect with Bluetooth. It doesn’t seem to work.hsgsyrnrkxbdurbdjdirbsbrhrbdb
Can get it to connect
When I got the hood, I connected it easily and it worked. Then, it stopped. Can’t connect to Bluetooth to reset it. Bluetooth flashing but constantly get the ‘can’t connect, retry’ message. So frustrating! App shows the fan is off when it’s blowing, same with light. No control whatsoever. Hate this appShow lessjamiebeth1
Worst app ever…
I don’t know why they even bothered. The app doesn’t function at the most basic level. It cannot remember usernames or passwords and if you try to create a new account and start all over, it tells you that the has already been registered.Dave 88.5
Connectivity Issue - Potential Fix
As mentioned in several posts, the unit would not connect to the app even with the bluetooth icon activated in the unit. I contacted my vendor who contact Zephyr. The issue is that many units were shipped without the WiFi card. The Zephyr support mentioned that units with serial starting with "9" are included in that group. Contact support, they will ship the card and then provide the service to fix it.Show lesslmmcosta
Third rate app and third rate support
Zephyr skill needs to be re-enabled every month and it errors out while doing that.
One, why does zephyr skill needs to be enabled every month? None of my other devices require that.
Two, re-enabling skill errors out.
Three, customer service has no answer other blame it on Amazon and no way to escalate.Show lessLack of HD Support
Useless app
I had my Zephyr hood installed and connected to the app. Had to change some Wi-Fi configurations in the house which somehow made me lose connectivity to the fan. Restarted phone, pushed the buttons to enable Bluetooth mode (incorrect in manual, by the way) and nothing. Tried both iOS and Android versions. Same deal. Can’t connect to Bluetooth. You’d think this would be easy. This team makes it hard instead.Show lessPappy2131
App works well
Not sure what all the negative comments are about. I was able to connect the app to the hood and everything operates as expected. I even have the hood connected to my Amazon Alexa account.jeremy480
Awful
Took way too long to connect my hood over Bluetooth with the app. The very next day, the hood mysteriously disconnects and the app blames my router. The hood refuses to reconnect via the app. Not worth the effort.matdavone
Cannot connect to hood
I was hoping not to have to buy a remote for the unit so I downloaded the app. It wants you to pair it with the unit by accessing the QR code. However, no QR code was to be found anywhere -- not on the unit, the packaging, the instructions. So I tried to enter the info manually and it told me that the unit number doesn't exist. Waste of time.Show lessPortlandDan
