Leave a Review ChargeUp Driver App
Never Thought I’d Miss ChargePoint
What a confusing jumble of an app. Seems like they want you to load up a $20 balance and never reveal how much you have left. It’s the same idea of gift cards – they prey on the fact that people will forget about their balance. It’s a little sleazy, OUC
Many reviews say they continue being charged even after unplugging and exiting the app!
Positive note- the chargers are slim and nice looking. That’s all I got.Show lessOCU: Confusing app, Confusing stations!
My first Level2 charge at InfusionTea had the app continue charging even after I had unplugged and driven away - customer service knows it's an issue - and said they would 'refund' the overcharge, and yet haven't... OCU Hub dowtown Orlando is confusing - as there is little way to know which 'number' unit you are in front of... the app doesn't help or give you any layout to know, either - and they certainly don't provide any BOLD print on the units to easily find out...
the APP just makes things even more confusing, as you have to 'preload' a payment amount, and you don't know how MUCH you'll use, or whether there is any MINIMUM amount to load - but, if you don't load 'enough', it just says "sorry, your balance is too low" when trying to initiate a charge, but yet NO info about how much MORE you need to get it activated!! OCU: you need to SIMPLIFY the App - create CLEAR and CONCISE intuitive design. These apps designed to allow you to use a Charger should NOT be difficult to use!
There is also no instructions on what happens if your funds run out BEFORE you are completed charging...
OCU Orlando: find a different platform to run your 'app' ...Show lessso inferior
this App is useless junk.
it doesn’t even tell you where the available charging stations areMap doesn’t work
The map doesn’t work, and there isn’t any way to search for chargersAvoid if possible
Absolutely garbage app. Very dated and complicated interface, unnecessary animations and clunky payment process, and the fact that you have to load a balance is completely absurd.
Had many many issues using this service. Twice I could not start a charge despite the next person behind me successfully starting. On one occasion I was unable to end a charge due to an error in the app and was continued to be billed despite not having an active charging session.
Avoid if at all possible.Show lessSystem consistently malfunctioning
Seems that there’s always issues with it being able to pull up maps or register valid charging stationsCharger locations
Map is blankOvercharging!
Continues to charge my account after I unplug and try to end the session. Every time I hit end session, the app says communication error. This has occurred on 2 different charge sessions so seems to be business as usual for them. Very scratchy company would not do business and definitely find a different charge spot.Show lessInaccurate
Battery indicated and power flow are much lower than the app indicates.App is garbage
Map doesn’t work
Makes you add funds before charging