Leave a Review SOLE+
Poor quality software
The only function I need from this app is reliably record my workout data. However, the summary screen updated only once and has never updated since, despite the fact that the app shows a history of new workouts. It just won’t update the aggregated numbers. Very frustrating to track progress. My wife has a separate profile on the machine, but inexplicably, all her workouts were added to my app history once. These seem like misses on basic functionality.Show lessnodak2880
Developer Response
SOLE+ App store workout data with a different data format from that Sole Fitness App had. This is why SOLE+ only display new workout.Easy use and has clear workout history
Easy to use and can clearly record workout dataTeddy¥¥
Developer Response
Thank you for downloading our app! We will keep working on it!Trash
Worst app ever.. take 100 attempts to connect Bluetooth and sends inaccurate information . Waste of time
And i see people have suggested for sole to make upgrades yet a year later im dealing with the same issues people have reported over a year ago.stupidaaaaaaaaaaa
Developer Response
if you purchsed your sole fitness equipment before 2019 please use "Sole Fitness App" to connect your sole fitness equipment and save your workout record. SOLE+ only supports FTMS protocol over bluetooth. only those sole fitness equipment manufactured after 2019 supported FTMS and can connect SOLE+. please kindly be noted.No longer working
Since the latest update, the app created two profiles for my Sole treadmill and now I cannot enter my profile on the treadmill. Not sure if these issues are related. The Guest profile on the treadmill loads okay.Dactylonian
Developer Response
Please remove the old profiles on the treadmill which cannot enter the data. And to create a new profile on the treadmill with SOLE+ App scanning the QRCode on the treadmill console. Therefore the SOLE+ profile can be synchronized to the treadmill prrofile. The update to your profile on the treadmill also can be synchronized to the SOLE+ profile as well.Sole +
First time new version is worse than original. I wish I could use Sole with IOS 16. Sole worked perfectly before iOS 16 update forcing me to use Sole+. Which is slower and has less features than original version. Total disappointment. It really deserves a zero.Outsourcedgerk
Developer Response
If you purchased your SOLE machine 3 years ago, please use the "Sole FItness App" to record your workout data because the Sole machine only supported proprietary bluetooth ptotocol to Sole Fitness machine. otherwise please use "SOLE+ App" to connect your SOLE machine which has supported standard Bluetooth FTMS protocol to record your workout data.Dosent work
Downloaded both sole apps and neither one will connect to my E25 EllipticalBuddyka e1
Worse Than the Previous App
The old app was helpful because the Sole E98 Elliptical doesn’t accommodate multiple user profiles directly on the equipment itself. But when connected to the Sole app, my profile automatically showed up on the equipment’s console screen. With the new Sole+ app, this no longer happens. This is a huge loss for us as we have multiple people who use the elliptical in our house and now we have to manually enter our own profile details every time we work out. Give us the old app back!!!!Show lessIan022968
Developer Response
Thanks for your feedback. The "SOLE Fitness" App (old app) is still there. You can download it from App store and use it to connect your E98 as usual. Hopefully you continue to enjoy your E98. Your experience will be considered in Sole+ App. thanks again.Waste of an potentially good app
Update: 3/3/2022
Notified by Apple that the Developer has responded that they have updated a new version to be able to connect the S77 via Bluetooth. I tried it and works perfect. Thanks for the update! 😁👍🏻🏃🏻♂️
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No QR sticker on my s77 treadmill, so the app is useless. Tried multiple ways to connect and have data linked to apple Health, with no luck. Terrible!!! 😖Show lessjc_blanco
QR scan doesn’t work
QR scan doesn’t work at all. Clicking the icon just opens a blank white screen.kamehamejohn
This app will corrupt your Health Data
I installed this app thinking it would automatically log my exercises to Apple Health and sync with my AppleWatch - neither of which it actually does. Instead, it overwrote my Apple Health data and set my height and weight to completely the wrong value without notifying me. Even after uninstalling, it took me a day of completely inaccurate calorie tracking from my watch to figure out the issue. I had to manually remove a bunch of calorie, height, and weight data from the Health app to fix it.Show lessBlueberryy02
Developer Response
Thank you for your feedback. We've optimized it for the app. Please confirm whether the height and weight in the App are set correctly, as this will affect the data synchronized to Apple Health.
