Dillard's User Reviews

Top reviews

5star

The the counter manager was amazing and went out of his way to assist me. Awsome Kobe gage.

What’s the point of this app???

When trying to browse Dillard’s merchandise you are instantly redirected to Dillard’s website. If I wanted to shop on Dillard’s website I would use my computer. This app is quite pointless. Please allow app users to browse Dillard’s merchandise within the app like every other shopping app.

Downfall of Dillards

I used to love Dillards I used the card diligently in order to support them. Then you couldn’t find what you owed Then you had two separate accounts with separate passwords. I downloaded app. Terrible . I finally was told I didn’t spend enough. Now the store has no dresses only returns from online. Who is charge of this mess! Online is cheaper but they send packages thru USPS. Worst ever. How can a package take So Long and have no tracking. How can you stay in business with this kind of customer service? I’ve shopped Dillards for decades It’s Sad
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App

Please update app so I can shop in the app, it always takes me out of the app, if I ever am able to get into it.

Can’t shop via app

Annoying that it opens up
Shopping on your browser. Fail

Don’t like the updates

I used to like this app because this was a quick way to show the balance on my account and now that is updated it does not show my card balance.👎🏽

Terrible app

For being a major department store, you’d think that they would have an app that actually allows you to shop within it. It feels like this is something built ten years ago, needs work to keep up with other stores that have an easy shopping experience on an app.

Paying bills

It is so hard to pay bills on this app there shouldn’t be so many different thing to sign into everything should be all in one place it shouldn’t be such a hassle to pay a bill

What happened?

This app used to work great but now it never works! Constantly says “We are experiencing difficulties”. I loved having the card available to use in store but it’s not useful anymore.

App Not Working

I am unable to create an account because it does not allow the scroll window to open where the “State” select is.

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