Absolute garbage
Why can't Milwaukee figure out how to have a fully functional and reliable app? Cities all around the world have done it, but this app like the last one is garbage. It's difficult to get information about the next two or three buses and even the supposed "real time" GPS based tracking is a lie. Over and over I have been left standing at the bus stop when according to the app a bus arrived and left while I was standing there. The only bus at this stop is the 15 so it's not like I am misreading the bus numbers. The phantom bus never arrived! Get your crap together MCTS!
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Poor real time location of bus.
This app does a much worse job of giving you the real time arrival time of a bus that it shows you when it routes your trip.
It is rare that it gives you a close prediction. I have often walked away from a stop because it tells me the next bus is 15 minutes away only to have the bus roar past me when I am one block away.
Old app used to be pretty accurate on real time arrival projections. This app is awful. Real time bus locations just can’t be counted on in any way.
It is rare that it gives you a close prediction. I have often walked away from a stop because it tells me the next bus is 15 minutes away only to have the bus roar past me when I am one block away.
Old app used to be pretty accurate on real time arrival projections. This app is awful. Real time bus locations just can’t be counted on in any way.
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Frustrating app
I am a student and this app is the most frustrating thing. First off to get free student passes its an extremely confusing process. My tuition pays for this yet I can barley use the benefits. Second off the app constantly logs me off and when I put in my phone number or log in information it doesn't work. So when I cant use my student pass and try to buy a pass it doesnt let me due to the fact I need to log in or use my number. And if by some miracle it does work, half the time it doesnt even let me buy a pass. One of the worst things was taking away showing our student IDs as a pass cause the app barley works. Not to mention if a phone dies you cant do anything.
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Marginally functional
Number one, why does a pass activate automatically the minute you purchase it? Why can’t I buy it and then choose to activate it later at a time of my choice? Most other transit apps allow this.
Number two, why does the routing function regularly tell me to walk past multiple stops on mh route? It makes all times completely inaccurate.
Number three, why is there no GPS bus tracking? This is another pretty basic transit app feature.
Number two, why does the routing function regularly tell me to walk past multiple stops on mh route? It makes all times completely inaccurate.
Number three, why is there no GPS bus tracking? This is another pretty basic transit app feature.
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This needs an overhaul
For some unexplainable reason, the app stopped working. For some reason, it keeps giving me a “can’t make a purchase at this time” message. So much for this being “convenient”. This app is crap! Thanks MCTS?!
Needs fixing
I really love this app, it was super helpful that I could just buy my fair over the app but lately it hasn’t been working so I’ve had to go back to using cash, I’d give it more stars but it’s been a few weeks since it stopped working
?
App was great until it wouldn’t let me add or buy anymore passes it tells me something is wrong but not what but I get free rides due to the issue to plus minus I guess?
Terrible upgrade from the old app.
No bus is ever given the accurate time, this app never fails to make me late for work with its outright false bus times. For instance this app will tell me the bus will be there at 4:46 though in reality it won’t be there until 5:15. I also notice in other reviews the UMO team responds by telling you to call the transport agency for real time schedules there’s literally no purpose to this app and they’re telling you that by telling you to look it up yourself and it’s out of there hands.
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Needs to be improved
This app should have a GPS on the bus to see where the bus is since sometimes it is early or late. The schedule continues to grey out the time even if the bus hasn’t actually arrived. This is misleading as then passengers won’t know if they are late or early and cannot make proper accommodations afterwards. The only way I can see the live location of a bus is if I have directions on and am on the bus myself. Ridiculous. I already know where it is in that case! Other than that, app would probably be 3.5/5. I think the design could be improved to be more user friendly and efficient.
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Needs work
Theres no refund option for tickets that never got used.
Bus tracking/ bus stop times have been really off lately.
——————still no update on this—————
Not being able to hold on to bus passes before they activate is a huge drawback. I don't always have access to fast internet or wifi and having the option to buy bus passes and hold on to them before hand is a way to make sure I never get stranded somewhere.
Bus tracking/ bus stop times have been really off lately.
——————still no update on this—————
Not being able to hold on to bus passes before they activate is a huge drawback. I don't always have access to fast internet or wifi and having the option to buy bus passes and hold on to them before hand is a way to make sure I never get stranded somewhere.
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