Leave a Review Lake City Bank Digital
Easy to use
The Lake City Bank app is easy to use, which is appreciated. One primary thing I like is that I signed up for a daily balance alert. With a quick glance, I know what my balances are in each account (checking, savings, etc) and I don’t have to take the time to log into the accounts. This gives me a quick, thumb-nail look at my balances. If it is not what I expected , I can then fully log into my account.Show lessK.Loy
Absolute Garbage
This is possibly the worst app I’ve ever had to use. I’m not even sure where to start. When you first open the app the page is filled with notifications that pop up every single time you open the app and financial tools that I have no interest in. I have to scroll just to see my account balances which is the number one reason I dowloaded this app. You also need a separate app for card controls for your debit card but you have to click a link inside this app every time you want to open the card controls app. 99% of my banking is done online and with how terrible of an experience this is I’m heavily considering switching banks.Show lessjyod42
Inconvenient
It’s 2024. Customers are still unable to walk into a branch and pick up a new debit card. My card had fraud and I had to wait 10 days to get a new card in the mail and no access to my account without going into the branch that I have to rush to after work. That’s 10 days of whatever is linked to my prior card being declined. Also, just got off the phone with the call center and there is no option on the app to have whatever is linked to the old card to be linked to the new card. Please be more customer service oriented or accept losing customers.Show lessalauren3
Easy to use
The Lake City Bank app is easy to use, which is appreciated. One primary thing I like is that I signed up for a daily balance alert. With a quick glance, I know what my balances are in each account (checking, savings, etc) and I don’t have to take the time to log into the accounts. This gives me a quick, thumb-nail look at my balances. If it is not what I expected , I can then fully log into my account.Show lessTotal pain to deal with
Horrible, just plain horrible. You demand that passwords be changed at YOUR timeframe, it’s hard enough to remember passwords let alone having to change them every couple months. Then the account lockout because you’ve tried too many times to log in, and on the phone for 45 minutes trying to get it fixed!!!!! Then after ALL of that…I want to remote deposit….nope that is down now!!!!! This app is the absolute worst!!!! If we change banks….THIS is why!!!!!Show lessGltrgirl
Terry Prather
I love everything about LCB except the deposit check part of the app. The image has been difficult occasionally to fit and meet their clarity requirements even though it looks like a good picture to me. I have an iPhone Pro so it’s not my camera. Hopefully there can be an enhancement but otherwise I do almost all my banking with the app. BTW, I don’t live in NE Indiana anymore and I still prefer to use LCB from 3 states away. That’s how good a bank they are.Show lessP-Razer
Would be lost without it!!!
I love this app as it keeps me in touch with my banking any hour of the day or night (except when they are doing maintenance). I would be lost without it!Jlk52545
Works better
I started using this app like 5 or 6 years ago and there have been a lot of improvements since then. Sometimes it’s shut down for maintenance but other than that it’s operational pretty much all the time, and it’s very easy to use.rrrrrrrrrrrrrrrghï
Lake city bank app
I think Lake City Bank’s app is one of the easiest apps to move around in. From depositing a check, to looking at your accounts, to using the Zelle app, it’s all very easy and self-explanatory. I’m very happy with this app.499123146
Absolute Garbage
This is possibly the worst app I’ve ever had to use. I’m not even sure where to start. When you first open the app the page is filled with notifications that pop up every single time you open the app and financial tools that I have no interest in. I have to scroll just to see my account balances which is the number one reason I dowloaded this app. You also need a separate app for card controls for your debit card but you have to click a link inside this app every time you want to open the card controls app. 99% of my banking is done online and with how terrible of an experience this is I’m heavily considering switching banks.Show less
