Lake City Bank Digital User Reviews

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  • Sales Manager

    The app you had prior to the latest update was much more efficient and user friendly. I no longer get alerts when my card is charged and I am considering closing my account with you and moving to another banking group that provides this information as it occurs. Your system alerts me 24-48 hours after the transaction takes place.
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  • About time

    Previous apps for Lame City were awful. This complete redo is competitive with any others I’ve seen.
  • Great Bank Great App

    They stay up to date with the latest, making it easier to do online banking.
  • New layout

    I love the new layout. Especially since I can rearrange what order my accounts are listed.
  • Oh Em Gee

    Lake City Bank went through the roof with this update! Better financial tools for free with this app than all the mint, you need a budget, and everydollar tools that you need to pay for...plus it’s all in the context of my main account.
    1 star taken off because the login and password saving is a little wonky on iOS and I always have to search to find my password
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  • Puzzled

    I should be able to access both my business and personal accounts without having to undo security and go back in to the other. At least before you had separate apps. Since you find it a foreign idea to have business and personal accounts both at your bank, I will be fixing that soon.
  • Excellent update

    So much better then the last one. It’s easy to control, you can see everything clear.
  • Connections with Intuit are now 2-step

    Every time I login to Mint or another linked Intuit account, I am forced to verify my Lake City account by receiving an email, text, or call. I should be able to verify once and be good! It’s so annoying to not see an accurate picture of my finances until I verify, every single day. May move funds and banks if this doesn’t get fixed.
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  • Old version was better

    The bill pay functionality is awful on the new mobile app. Half the screen becomes invisible. The menus are not as intuitive, and many functions now require several extra steps/clicks to access.
  • So hard to navigate!

    It’s so hard to navigate in this new app. I can’t search for anything past the last 3 months and the filters are worthless. I called the service desk and they had me manually go back through a year of statements to find what I was looking for. Not impressed with this new app at all. Feels like we’ve taken a step back in time.
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