App Works - But Has Issues
Roosters is my go-to haircut place. However, the app needs a lot of improvement. It constantly logs me out and requires me to put in my email and password which I often forget. It needs to integrate many of the Apple security processes (such as face ID) to increase usability for users. Additionally, when I put in the wrong password, it doesn’t give me an option to reset it in the app and just locks down my account for an hour after I try too many times which entirely prevents me from being able to book a haircut. The app needs to allow users to reset their password.
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