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Convenient
Beats calling in and going through the automated system. It’s also easy to navigate through the app. 5/5 hands down!Charge
I love being forced to one gas and electric service and then on top of it, I love being charged to give them their money! Also multiple days to process when paying with a debit card? Can definitely tell how advanced the world is!App is down more than it’s up.
This is the worst utilities app. It’s down for maintenance more than it’s up. Always gives errors and can never check stuff easy cause it’s so slow. Definitely needs an overhaul and a new tech person to get this more user friendly and faster.