Leave a Review Resorts World Las Vegas
Trash tier
If the goal of a cashless app is to make it easier for the customer to spend money, it should actually be functional. RW staff are basically clueless and unable to assist, then direct you to the aforementioned non working app. Plenty of other properties on the strip to spend money.Int3rl0per
Useless
It’s the most useless app. I live in Vegas and I love having staycations at RW but it’s impossible to book a room through this app. Never once it allowed me to book a room using my local promotions. It’s not functional. It’s only good for checking your points. That’s it. It’s a shame.Kindersurprise1000
Beyond awful
How could you release an app that doesn’t work? Blank screens, 400 bad requests, redirects out of the app without carrying auth??? It seems as if the QA team and the engineers were let go 80% through this build.
Apple, pull the app down until someone revises this version.smitty8000
Doesn’t work
App doesn’t work, website log in doesn’t work just redirects to a page with an error message. Disappointed as I can’t book online so I’ll just be staying at MGM and Wynn as I don’t want to call to book a stay and their websites work.Jrog83
Worst casino app out there
Can’t log in, doesn’t recognize my correct PIN, forgot password emails never arrive in my email. Just a trash app so far behind all the othersBacplay8
Useless
The app for the most part is useless. I keep getting local offers and when I click Book now, it says, Sorry bad getaway. I wonder how much business RW loses due to this. They have to fight for every customer but they don’t.Unable to book comp rooms
Had the app for months thinking they fix this issue but no luck. You can see your promos and messages but cannot redeem through app.Chrislara1213
Wish I could give it a negative 0
Everyone is right the app is useless. I can’t even book a comp room. The feature “book now” doesn’t even work. The app developer is sleeping on the job or in a coma. This whole app needs a redo.TerrieNC
App keeps getting stuck
For the last few weeks after logging in, the app gets stuck on a blank white page “book now” page & there’s nothing you can do but close the app down or reinstall it to get it work properly again. Please fix it.MissNevaeh
Freezes - unusable
The app constantly freezes. Recently on the booking screen, previously on the verification screen for adding funds electronically. There’s no way to proceed when it freezes beyond uninstalling and reinstalling which is a pain. I like the hotel/casino and enjoy the partnership with Hilton (who has a good app) just a shame this app has soo many issues.Show lessNikelive
