Leave a Review Resorts World Las Vegas
App keeps getting stuck
For the last few weeks after logging in, the app gets stuck on a blank white page “book now” page & there’s nothing you can do but close the app down or reinstall it to get it work properly again. Please fix it.MissNevaeh
Freezes - unusable
The app constantly freezes. Recently on the booking screen, previously on the verification screen for adding funds electronically. There’s no way to proceed when it freezes beyond uninstalling and reinstalling which is a pain. I like the hotel/casino and enjoy the partnership with Hilton (who has a good app) just a shame this app has soo many issues.Show lessNikelive
Broken
Just get stuck at screen to answer security questions, but no question or selectable options and if you kill the app, it just brings you right back to the question that there is no questionSWANSONx87
Worst app ever!
This is the first review I’ve ever written for an app, but I am so frustrated, it had to be done. Where to start? I first downloaded the app and tried to join the Genting club. The app asked to take a picture of my ID. Each time I selected “Take Photo” the app crashed. So I went downstairs to the cage and signed up there. I went back to the app and tried to register using my Genting number. It asked for email and password and then said I needed to answer four questions. However, the questions never appeared and the app froze. Didn’t help to close the app so had to delete and reinstall. Once that was done I tried again. It said my Genting number was already registered and I needed to enter email and pw. I did, but it said the info was not valid. I asked for pw reset a dozen times but no email arrived. I went back to the cage and they couldn’t figure it out. What a waste!Show less1Morgan7
Awful app - I’m surprised it was allowed on Apple
This app is so bug ridden, doesn’t allow logins correctly. Apple should not be allowing seriously buggy apps on its store without thorough testing!Joe73747383
Stupid app! USELESS!!
Useless app! Unbelievable! There’s a better motel app out there that paid a knowledgeable app developer. I cannot believe a Hilton hotel as fancy as Resort Word can’t afford a better app developer.
App doesn’t work. It’s frustrating!EDS106
App doesn’t work
You click your offers then book now and it does nothing!!!!! Fix you app you spend all this money building a mega resort but can’t invest in creating an app that worksCaraa918
Non-functional
Doesn’t even work properly. Camera keeps saying you’re too close, then too far away. After you finally get everything done? It says error, doesn’t work. Makes you redo it all. No thanks! Won’t bother.JonathanLB
Garbage app
No idea as to how to sign up for play +. Instructions and links are futile and useless. No surprise here, and matches the garbage service incurred at this hotel. Stay away from the app and you may want to consider alternate hotel gaming sites.vincewhirlwind
Terrible App, ruins the RW experience
Loved staying at Resorts World, probably the cleanest LV strip hotel. Unfortunately because of the App, I refuse to stay there again until it has been fixed. It shouldn’t be a chore to log into an app and book a room with comp nights… stay away until they update and get with the times.liljustjust
