Leave a Review Resorts World Las Vegas
Can’t sign up
It won’t let me sign up! I keep getting kicked out when I try to enter my DOB.kkbjm
Can I give it a zero?
You can’t do anything in this app. You can’t sign up for cashless. You can’t get to red. You can’t even update your account phone number and address. (Not understanding why my phone number isnt there, I inputted it when I registered.) what a waste. Not to mention how many venting and resort world apps are there? Clean it upShow lessCroth79
Worst app
Anytime you click on a hyperlink it always comes up with a page not found error. When I click on any offer another window pops up and crash. Cannot book room reservations on app.
How do you developers roll out apps? Do you not test anything? This is complete junkXxxxxxxxxxeiruiw
Worst Rewards App
I can’t see any detail of rewards points, how to level up, or any play history from this year.inlandjetstream
Remove the music!
Nobody wants that… and please work to improve functionalityHeatherBerg
Awful App
The app is absolutely AWFUL. It was awful before the last update and somehow it got worse! It won’t even load my account.cbdrums16
Cannot get in to the app.
Usually get comps and gamble at harrahs casinos and decided to try Rslv for a weekend with a friend. I did really like the hotel and decided to get a genting card and down loaded the app. Tried so many times to get into my account and it’s giving me a wrong account message. Did reset the password and got thru it and tried to login again and still not letting me into my account.
Called the casino to link my genting account into the app or maybe help me with the login.Show lessronronss
Even the employee couldn't fix it
I stood and held up an entire line at the Loyalty Services desk for an hour, I felt so bad. No matter how many tries and repeated calls to an operator, none of the employees could figure out what's going on. I was asked to change my pin code to kickstart my Genting account, then refilled all the infos from name, social, to address, etc. I gave up and just proceeded with the physical rewards card. This app should have been more tuned before released.Show lessbxxdam
Cannot open with face recognition login
Cannot open the app with face recognizing for login on iPhone 12. Stupid app doesn’t allow you to merge two accounts, or even cancel multiple rewards accounts. I only use ONE rewards card but that account number doesn’t match the app rewards number. What kind of rookie dev made this p.o.s. ?MarioHatman
Cashless function is broken
Transferring from playplusgo to gaming account to use on slots is broken- error message comes up telling me to email play plus go with no reason code listed. Agent didn't know how to fix at casino. Not sure how to get 50 dollars back. Mobile chat feature has bugs.... if your screen turns off/ click on other tab the conversation disappears, this is not iPhone friendly.Show lessmich68408
