Makes an easy process easier
This is one of the best designed travel’s apps I have seen. The experience of traveling on Brightline from Orlando to Miami is head and shoulders above any airline experience and any other railway I’ve been on. The app just adds to that. You can quickly (as in the app is responsive) and easily book, make changes to itineraries and pick an change seats. It’s even easy to add a trip that was booked by someone else (corp travel agency) and then I can make the changes I need. I will never drive or fly from Orlando to Miami again!wheresjbob
Developer Response
Thank you for the rave review, J Bob! Glad you noticed all the intentionality and little details we invested into the app to ensure the most seamless travel experience out there. We look forward to welcoming you on board again soon!Orlando terminal
Parking confusion, and then lack of directional signage leading to and at Orlando terminal was frustrating. My first Brightline experience was not good.XXXXXFFF32132
Great app but…
The only thing I don’t like is that if you have to edit your trip and go back to the dates the prices appear to go up for the time slots previously selected. I have mTBI so I often forget or make the wrong selection if I double check before purchasing I sometimes end up with a higher rate than original. Other than that it’s helpful.grateful success
Real-Time Train Status Needed
Brightline in general does a bad job of providing timely updates. The app is an obvious solution.
Now I need to look for an email with a link to the train status. It should be in the hamburger menu on all app screens.South Florida Train Lover
Developer Response
We agree! Stay tuned for a major update coming soon.Love Affair With Brightline
I wish it went everywhere. The people that work there, the ease of traveling, the trains…it’s all superb .Karmagal
Developer Response
Thank you, Karmagal! We feel the same. Stay tuned for more routes in more places.Amazing ride
I will most definitely use this train again. The staff was amazing. The service was amazing.Vea1957
Developer Response
Thank you Vea! The team takes great pride in providing a world-class experience. We're really happy you enjoyed your trip, and we can't wait to welcome you aboard again soon!The best
Immaculately clean. FriendlyAngie Baby NYC
Very easy
Very easy to use and find. 👍🏼MamaNelly6
Developer Response
Thanks, Mama Nelly! The app is a labor of love and shaped by our Guest and Teammates' feedback. Very happy to hear it was easy to use on your trip.Love This EXPERIENCE
Second to none! Always a great experience!
Thank you for this lovely way to travel ...my daughter lives in Miami and I love that I'm no longer battling I-95 -- Brightline changed my life!lorig1064
Developer Response
Thank you Lorig, we're thrilled to hear! We look forward to welcoming you aboard again for future trips to see your daughter.App reloading/retrieving
App should bring back all the existing tickets automatically instead of us having to upload one by one by typing the complete info again.MGouFe
