Their website and app doesn’t work ever nothing loads terrible customer service wouldn’t recommend for anyone stay away from this
Developer Response
We're sorry this has been your experience. We would like to see how we can turn this around. Please get in touch with us at (877) 557-3769. You can also send us a chat by visiting our website, https://snapfinance.com/, and clicking on the chat box in the bottom right corner.Firstly, the app doesn’t recognize me but I can use the website. They are trying to make it hard to pay so $3900 fee can be added to my balance. You truly only get 100 days to pay or else you pay triple.
Developer Response
We're sorry there have been some concerns with your account. We would like to see how we can help. Please reach out to us when you have time at (877) 557-3769.It won’t let me delete the account I just made!!
It hasn’t approved me for anything and it won’t let me do anything on it with out adding my banco account information
Developer Response
We're sorry there were issues deleting your account. We're here for you if help is still needed. Please call us at (877) 557-3769.It would never link my account and when I ask agent for help I get none so I just have to do it on a desktop instead in the website.
Developer Response
We're sorry there were issues with linking your account. Please reach out to us if you're still experiencing concerns. We can be reached at (877) 557-3769.Does nothing it says
You cannot link a loan account to this app because Snap Finance does not use it. This was told to me by a representative. They couldn’t answer why they have an app they don’t use. Do not waste your time.
Developer Response
We're sorry for this concern. Our app is now up and running and we would love to help access it. Please call us at (877) 557-3769.App won’t even let me login in with all the right info
Developer Response
We're sorry for the frustration this has caused. We're here to help if you still need it. Please contact us at (877) 557-3769. You can also send us a chat by visiting our website, https://snapfinance.com/, and clicking on the chat box in the bottom right corner.When I try to log in it just keep saying try again. Unsuccessful never allowed me to link account
Developer Response
We're sorry there were issues logging into our app. If you still have concerns, please contact us at (877) 557-3769. You can also send us a chat by visiting our website, https://snapfinance.com/, and clicking on the chat box in the bottom right corner.Website works perfectly fine. I am able to sign into the app but it does not allow me to link my account. I copy the account from the website and enter on app. It doesn’t recognize and gives a message to try again or contact lender. Doesn’t make sense. Please fix app. It is so much better to utilize than having togo on the website.
Developer Response
We're sorry there were issues linking your account. If you still have concerns, please contact us at (877) 557-3769. You can also send us a chat by visiting our website, https://snapfinance.com/, and clicking on the chat box in the bottom right corner.the first loan I pay on time every week and pay full amount on time too the second time same thing every week pay on time always pay on time and then I try to apply for the third time and they don’t approve me i don’t understand why I’ll pay them everything full term and every week on time and when I try to apply for the third time they don’t approve me so really bad experience and to much interest if you don’t pay on time the full term they charge you doble if the loan is $3000 and you don’t pay before the 90 days you have to pay doble more then doble so please don’t apply with this company I don’t recommend it worst worst worst company
Developer Response
We're sorry for this concern. We know it can be hard to receive a denial after you have paid off two previous accounts. We encourage you to reapply and ensure the information is up to date. If you have any other questions, you can call us at (877) 557-3769.
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