Aosu User Reviews

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Room for improvements.

Good camera but there are some faults for me, my camera is pixelated and can’t tell the difference with night vision and day I’ve had the camera change settings seconds later then again and again within 10 seconds but other than that it’s great! Could do with a notification setting where you able to choose a more alerting sounds,I use this for my daughter and would be great if the nee update was choosing your own alert sound

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mumzyandjbean

2 years ago

Response from developer

Dear Aosu user, Hello! Thank you for your feedback and we apologize for any inconvenience caused. If your issue is still not resolved, please contact the online support within the app. This allows aosu to coordinate directly with professional support to help you with Night Vision Mode issues.

Terrible - buy anything else

The camera doesn’t work in a dark room. Night vision has been a lie.

kanakaoianan

2 years ago

Works for me

Very good app. Make sure you update the firmware. It’s a very nice product.

OSXRED

2 years ago

Apple Watch

Would like to see the imagines of person /alerts on Apple Watch. It is very helpful and a safety matter if your phone is not near by.

buyhssuysbbdjudh

2 years ago

Response from developer

Dear Aosu user, Hello! Regarding your feedback, we will support the progress bar dragging function in the subsequent version.

Superb video quality

1) Video quality is very sharp
2) audio works well
3) installation step by step instructions work well
4) notifications work well
5) video sharing works well

Video playback functionality can be improved

Will recommend product to others

Papa Catfish

2 years ago

Only picks up people once they are at the camera

I’ve went through support for this issue. Camera only detects people if they are 3 feet from the camera. Support said this is normal as it’s not a security camera. This company is a joke. Do not buy this pod. It’s total junk. It deserves-10 stars . Mostly for support. They are ignorant. Over 20 emails with nothing but a runaround. Stay far away from this companies products

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herstal70

2 years ago

Response from developer

Dear Aosu user, Hello! First of all, we are sorry for the experience you have received. We care and listen to each user and we sincerely hope that you will contact us in the app. We have professionals help you adjust the detection sensitivity depending on the device model to solve problems during the experience.

Detection Zone

Before the update. Was able to adjust the zones. Now it doesn’t switch over to a bigger screen when selecting zones to adjust detect. Pls fix this issue.

tsunami1234

2 years ago

Response from developer

Dear Aosu user, Hello! Thank you for your feedback and we apologize for any inconvenience caused. Regarding your feedback, please go to the app store to download the latest version (version 1.6.5).

This app is so stupid I have to log back in everyday just to check the surveillance of my home

There’s a bug going on that makes me log in everytime I want to use the app

yungg mally

2 years ago

Easy to install and it works great

I would highly recommend this product, it is so easy to install and set it up. It works great! We are very happy with this purchase!

LionandLamb2020

2 years ago

Response from developer

Dear Aosu user, Hello! Your recognition will be the motivation for our progress. If you have problems using the product, please contact online customer service in the app or send an email to support@aosulife.com. Thank you for choosing Aosu products, we will continue to optimize your experience and wish you a happy life!

Cannot get it to connect to WiFi

I can’t set the camera up because it won’t connect to the wifi. The AI customer support literally just said follow the instructions during set up. Thanks genius. I’ve done that 10 times and it won’t work. Returning the camera because the app.

schjyr

2 years ago

Response from developer

Dear Aosu user, Hello! First of all, we are sorry for the AI customer service experience you have received. We care and listen to each user and we sincerely hope that you will contact us in the app so that we can fix the problems.