Works well so far on IOS, disappointing on Android
no inside chime
Response from developer
Dear Aosu user, Hello! We are sorry for the trouble from ringtone failure. Please contact the online support within the app. This allows aosu to coordinate directly with professional support to solve your problems.
App needs MAJOR updates.
Please change these 3 things.
1. Ability to pause, rewind and scrub/drag the video frame by frame. This is basic and I’m not sure what developer wouldn’t think to include this. I shouldn’t have to try to hurry and press record to save a video, then go my album and try to watch it there. Which also takes ups unnecessary space on my phone.
2. Turn off the auto play to next video feature. If I want to play the next video, I can easily click on it.
3. Notification Previews — Needs a screenshot of the notification on the Lock Screen so I can decide if I need to open the app for viewing or if it’s a false alert and nothing is there. Again, this is pretty basic and is normal of my previous two doorbells.
Bonus: Indoor chime could be much louder. I have my receiver plugged in close the doorbell for best reception to the camera. Can barely hear the chime when I’m upstairs in a 3 story home.
What I can say, is the video quality is superb! Never have I seen a doorbell call so clear! Let’s channel some of the hardware efforts into the software and this doorbell would be 5 stars!
Response from developer
Dear Aosu user, Hello! Thank you for your feedback and we apologize for any inconvenience caused. With regard to the question in your feedback, our app will support the progress bar dragging feature in the August release. The feature to notify with screenshots on the Lock Screen will also be supported in subsequent versions. Regarding the volume of indoor doorbell you mentioned, you can turn up the volume in "Settings-Chime Setings". If your issue is still not resolved, please contact the online support within the app or send an email to support@aosulife.com. We will continue to follow up on your issue and wish you a happy life!
This App Has Been Around Long Enough To Be Better By Now
The settings are absolutely useless. Even if I set the actually paved part of the street to “private”, the larger vehicles continue to set off the notification, and I frankly shouldn’t have to do that anyway. I want a view of the entirety of my front porch and street. I’ve set the motion detection to “close”. I’ve set the sensitivity to “minimal”. I still have to delete 50-100 cars passing by per day. Why can’t this thing learn from what I’m deleting? But I can’t get it to show me the actual person who parked their car in front of my house, unloaded a large parcel, and walked it up the sidewalk. I only see when they’re at my door leaving it and walking away. Not freaking helpful.
Though I find this video doorbell a bit heavy and unwieldy, I was prepared to review it positively if it had done what I expected. Hypersensitivity to traffic, but lack of sensitivity to actual human presence defeats the purpose I bought this for. That I can’t tweak the settings to correct for this is just not okay.
Thumbs nails
good
Response from developer
Dear Aosu user, Hello! Your recognition will be the motivation for our progress. If you have problems using the product, please contact online customer service in the app or send an email to support@aosulife.com. Thank you for choosing Aosu products, we will continue to optimize your experience and wish you a happy life!
App is rough
Response from developer
Dear Aosu user, Hello! Thank you for your feedback and we apologize for any inconvenience caused. To better resolve your issue, please contact online support within the app or send an email to support@aosulife.com. Thank you for choosing Aosu product. We will continue to follow up on your issue and wish you a happy life!
The app is so bad I want to give it 0 star
Such a headache
Response from developer
Dear Aosu user, Hello! Thank you for your feedback and we apologize for any inconvenience caused. To better resolve your issue, please contact online support within the app or send an email to support@aosulife.com. Thank you for choosing Aosu product. We will continue to follow up on your issue and wish you a happy life!
Needs lots of improvements
If I would have researched better, I wouldn’t have bout the Aosu doorbell camera.
Response from developer
Dear Aosu user, Hello! Thank you for your feedback and we apologize for any inconvenience caused. Regarding your feedback, we will support the progress bar dragging function in subsequent versions and continue to optimize the playback experience. If your issue is still not resolved, please contact the online support within the app or send an email to support@aosulife.com. We will continue to follow up on your issue and wish you a happy life!
