Wouldn’t take payment
Response from developer
Thank you for your review. We are sorry to hear you have been unable to complete your purchase. Please keep in mind there are banking institutions, including Capital One, Wells Fargo, Santander and some other banks, which have low acceptance rates for our transactions. This has nothing to do with your card and/or balance, but is a function of the banking industry. Should this occur, we recommend you try a different card or contact your bank for more information. Our customer success team would be happy to confirm the reason your transactions are being rejected. We are available seven days a week via live chat or by emailing us at success@lotto.com.
Unsatisfied
Unable to determine location
Terrible website
Response from developer
Hi there, to change your password please visit our login page and select the “forgot password” option under where you are prompted to enter your password. Once you have selected this option please enter the email address associated with your account and we will send an email with instructions to reset your password. If need additional assistance, our customer success team would be happy to help reset your password. We encourage you to email us at success@lotto.com and we’d be happy to help.
Big win and no money?
Response from developer
Congratulations on your big win! When a player wins a large prize, (usually more than $600) your prize must be claimed with the state lottery. Please be sure to check your email as we contact all of our big winners with the next steps to receiving your winning ticket. Once we have confirmed your information with our customer success team we will mail the ticket to you along with detailed instructions on how to claim your prize! As always, we are available seven days a week via email at success@lotto.com.
Do not use!
Beware of this Appp
Response from developer
Thank you for your review. Lotto.com stores payment information with a provider that is industry-leading complying with security standards. Rest assured that all of your payment and personal information is safe and secure on Lotto.com. If you need any additional assistance, please do not hesitate to reach out to us by emailing us at success@lotto.com.
