Leave a Review LifeMD
Won’t let me upload photo
I spent 45 minutes trying to upload my photo of my DL and passport to verify my information and took dozens of different pictures, used different cell phones and used different cameras so now I’m at risk of having wasted my money because their system can’t read any picture I take.Nick namez for days
App is terrible
App is terrible. It is updated constantly and is so glitchy that it almost never has every page work the way it is supposed. I use for weight loss and it stopped calculating BMI back in Nov and it’s almost February!
Home page “requires” user to respond to some urgent request - today is something about ID - but I’m. It sure because the page is frozen and won’t scroll to see the rest of the “urgent” requirement or if there is a link to complete whatever it is.
It’s a good service. However since the App is the primary way to connect with patients it really should be 1000% better than it is. Please fix it!Show lessDC_byrd_online
Very say to use
The app is really easy to use, very intuitive, and would recommend it for anyone that is looking for weight management assistancep.mesenbrink
Poor poor patient care!
Do yourself a favour, do not spend a dime with this company. I purchased a 6 month membership what did I get for my $, a lot of work on my part to get a refund of my money. Not sure even what the refund will be because apparently they are going to deduct my services from it. My services were a phone call from a care provider who I had to repeat myself to because she couldn’t understand or hear me, lab order that was not sent to me as I was told on phone call. I had to call to get the lab order sent to my portal because the care provider neglected to add the order to my chart. I sent many messages through the message link with no response to a very delayed response. The only way to get something done through this company is to call customer support. Read all reviews before spending a dime with this company.Show lessFB F'ed Trump2020
Quality
So easy to use. Quality of streaming was good.Sunne Days
Don’t download if looking to use coupon
I downloaded app after seeing ad on instragram as way to access rx like ozempic with discounts available. Unfortunately this is a lie - the discount card provided cannot be used for these types of medications. So in short if this is why you’re interested in the app - back away fast. SCAM SCAM SCAMSpurloswald
Bad communication. STAY AWAY!!!!!
While the doctors at LifeMD are top-notch, my experience trying to manage my subscription and medication access has been an absolute nightmare. Three months ago, I easily paid for both online in just minutes. Since then, it's been nothing but hurdles and delays.
Don't get me wrong, the doctors are fantastic. Professional, attentive, and truly dedicated to their patients. Unfortunately, everything outside of the actual doctor's visit is frustratingly inefficient and uncaring. It feels like nobody else understands or even acknowledges the struggles patients face trying to access basic needs like their medication.
For three months, I've been stuck in a bureaucratic labyrinth. Every time I call customer service, I get the same runaround. Escalations seem to evaporate into thin air. Now, I'm beyond disappointed – I'm utterly disheartened.
If you're looking for excellent medical care, LifeMD has some of the best doctors I've encountered. But be prepared for a battle if you need anything else, like paying your bill or getting your medication on time. This system clearly doesn't value patient experience, and that's simply unacceptable.
I wouldn't recommend this practice unless you're prepared for significant frustrations and delays outside of the actual medical care.Show lessWaelkinani
Convenience & Kindness
It’s pretty much in the title of this review. Very happy with my experience and my doctor.AKM M
Great support
Everything so far has been easy to use and everyone who has helped me has done a great job!Cosquared
Great service
Very thorough and go over all details pertaining to the services they offer. Communication is amazing and frequent. Easy to follow. They check your background and check insurance coverage. Would recommend them !skamrs
