Leave a Review Chrysler
Serious problems
Bought new Chrysler, couldn’t upgrade to new car. Couldn’t delete old Chrysler, so I deleted account. Tried to start fresh to register new car. Said my email was already used. That is as far as I could get because I have only one email and I have no other option . Bummer. Called Mopar issue resolved.
Now new issue. Mopar said that this app is no longer supported. So I updated . New update does not give information on status of vehicle. Bummer 2Show lessaustinpatrick
Developer Response
Hello, we are sorry to hear that you encountered difficulties while trying to register for our app. Get in touch with us via email at socialmedia.uconnect@fcagroup.com for dedicated support. Within this email, please include your VIN and screenshots of your app. ~MichaelUnreliable
I’ve been using this app for a few months now. In my experience, the app is extremely unreliable. It’s not refreshing the information when I open it. Sometimes, the gas remaining is not displayed. The vehicle health hasn’t refreshed in 67 days. The location seems to work but is not up to date. It will often show my vehicle at a location that I was several hours (or even days) ago. The remote functions seem to work, even though they take a very long time to complete (like 2 or 3 minutes). I’m not sure what is wrong but it’s basically useless for me. I don’t understand why this app has 4.5 star rating…Show lessLDaudelin
Developer Response
Greetings, while we're disappointed by your current experience, we're constantly working on improving our app and making it the best it can be. We hope you'll give us another chance soon. We kindly request that you get in touch with us via email at socialmedia.uconnect@fcagroup.com. ~RobBring back better features for your plug in Hybrid owners
A handful of months back I was forced to switch from the Uconnect app to this one. It was like Plug in Hybrid was a complete afterthought at the time. Later we were able to see some charging detail but it is not anywhere near what was there before. It is limited to showing the data available in a tiny box with a bar for the charged amount- it’s a complete guess to what is there- no % charged available, no estimated miles on charge available, etc. the app NEVER has updated my charging status to show me the remaining amount of time when plugged in. Why put a refresh button in when it never works? I have to walk out to the vehicle itself if I want to know how much time is left in my charging session. I miss being able to see the mileage driven in battery vs as a hybrid, etc. Bring back the features you had in Uconnect. Without these features Chrysler has lost me as a future customer and a current owner who had been recommending this vehicle to others. Your competitors are doing this better. We own a Ford and Kia that both have better charging information and give the features those that drive EVs or PHEVs want to see.Show less*Rachel*
Developer Response
Greetings, this is definitely not the experience we want our customers to have. We would like to learn more about your experience and see if there’s anything we can do to help. When you have a moment, please email us at socialmedia.uconnect@fcagroup.com. ~Rob