A crucial line of defense!
I’ve now switched to using a credit card for 100% of my purchases for the safety that it provides. I shred anything with personal information on it. I’ve locked all credit/debit cards that I don’t use on a regular basis. I changed all my passwords and login names in cases that used an email address. I kicked gmail to the curb because they let advertisers scan your emails for targeted marketing. You definitely get what you pay for with the free email accounts. I use an identity monitoring service. The greatest thing about that, is that it removed me from all these you’re approved credit card mailers 🙈. When I get mail now, it’s actually a legitimate piece of mail 🥳 everything that I do now has happened over the course of 2 years, the more horror stories I heard, I’d add another line of defense.
Cloaked is the last and most crucial part of my defense. I can create a new identity in seconds for anything that I need. I love the 2FA within each identity. No more finding the correct authenticator app 🤬 Cloaked is getting ready to release a cloaked payment option in early 2024 I believe it said, I and so many others are looking forward to this feature. They are literally becoming a one stop shop for all things private and secure.
I know Cloaked has been around for a bit, I didn’t find it until a couple months ago. I am so incredibly grateful to Arjun and the whole entire Cloaked community for being here and looking out for us and our safety. Thank you Cloaked team 🥰
Feels great
Taking Back Control
In today's world, our personal information is like gold, and everyone seems to want a piece of it. It's pretty scary how much of our data is out there, just floating around. That’s where Cloaked steps in, and honestly, it's like having a digital superhero by your side. As a cybersecurity expert, I see tons of products promising to protect your data, but Cloaked actually lives up to the hype.
At the heart of Cloaked is this cool idea of 'Privacy by Design.' It's not just a catchy phrase; it’s how Cloaked is built from the ground up. They give each user their own encrypted database, which is like having a personal vault for your digital identities. It's all locked up with end-to-end encryption, which in simple terms, means only you have the keys to your data kingdom.
Now, let’s talk about how easy it is to use Cloaked. You can whip up secure phone numbers, emails, usernames, and passwords in a snap. It's like having different masks for different online stages, whether you're shopping, dating, or just browsing. And the best part? You can do all of this without getting bombarded by spam or unwanted calls.
One feature that blew my mind is AutoCloak. Imagine you hear about a big company getting hacked, and you have an account there. Instead of panicking, with Cloaked, you just hit ‘AutoCloak’ and boom, your login details get a fresh update across the board. It’s like having a personal security guard who jumps into action when things get dicey.
Also, they have this built-in password manager which is a lifesaver. You don’t have to remember a zillion passwords; Cloaked has your back. It safely stores all your passwords and lets you access them easily, whether on your phone or computer.
Cloaked isn’t just a desktop buddy; it’s got your back on-the-go too. With its mobile app and web extension, it's like having a privacy shield no matter where you are or what device you're using. And the interface is a breeze; it’s clear, simple, and does the heavy lifting without making you break a sweat.
The folks at Cloaked aren’t stopping here. They’ve got plans for new features like Cloaked Pay to keep your card info safe. It's reassuring to see a platform that’s always evolving, ready to tackle whatever new privacy challenges the online world throws our way.
The buzz around Cloaked isn’t just talk. They recently bagged some serious investment in a funding round, showing that the big guns believe in what they’re doing too.
So, to wrap it up, Cloaked isn’t just another app; it’s a robust tool with a clear mission to help us take control of our digital lives. And from a cybersecurity expert’s lens, it’s doing a darn good job at it. With Cloaked, it feels like we can finally fight back against the data-grab frenzy and navigate the online world with a sense of security.
It always crashes!
Response from developer
Thank you for bringing this to our attention! We are aware of this issue that you are experiencing as our logs show us that this crashing issue is localized to your experience; however, uninstalling and reinstalling the app should resolve this issue for you. This type of feedback is what has made our beta testing so valuable as it has allowed us to constantly iterate and improve, and we will continue to do so now that we have launched. We will also be releasing an update shortly to ensure that this issue does not pop up again for you or others.
Fantastic!
Response from developer
Thank you for your kind words! Please keep the feedback coming and let us know if there's anything else we can do to improve your experience.
The future of privacy and security
Response from developer
Thank you for your kind words! Please keep the feedback coming and let us know if there's anything else we can do to improve your experience.
App doesn't open sign-up page
Response from developer
Thank you for providing this feedback and we'd love the opportunity to help resolve this issue. Please reach out out to us directly at support@cloak.app and provide your username and account associated email to allow us to troubleshoot.
Seriously?
Sketchy looking. Sketchy sounding. Sketchy feeling.
I wrote out a sincere reply to the email with the intention of helping out. I clicked send. It was rejected.
Here’s a quickly rewritten recap as I figured I should come here and mention it.
…
Well first of all. If you send an email asking for reasons why someone didn’t sign up - you should probably include a response option in your email and not just a link to go sign up.
It all looks sketchy.
There’s not enough info on how it all works.
There’s no option to even click around the app without providing a credit card to charge.
There is almost zero information or reviews to be found anywhere (YouTube etc).
It sounds like it might be what I want. But we’re (I’ll go out on a limb and speak for most everyone and feel safe about that here) all tired of minimal information and spending money on things that turn out to be a hustle or just junk.
And before you reply with your “but there’s a free two week trial” - you should realize that everyone’s tired of that too. It takes a lot of time to explore a new app / changes to the way you do things. So it’s 1. The money hook up front. 2. Time investment to even find out if you’re wasting your time and money.
Plus. Know your audience. You’re trying to sell a $100 / year service to an audience that is interested in privacy and security. That means they’re all going to want a lot of answers and information. It’s their nature.
Your product has intrigued me ever since I saw the first Instagram influencer (with I’m sure a paid partnership) talk about it.
I entered the waitlist. Got no information. No updated emails about rollout times or product features. It actually felt sketchy there was so little information.
Anyhow. That’s all poorly written and about 1/10th of what most of the people you’re “wondering why you didn’t sign up” have on their mind.
And to circle back to my original reason for replying to this email. Seriously. How could you send an email looking for feedback with just a link for going and signing up?
Sketch. Sketch. Sketch.
This email is seriously meant to help you and I hope I haven’t just wasted my time.
My hope is you have a great product and just really bad business management. (Hire people to fix that part).
Response from developer
Thank you for taking the time to share this thoughtful and constructive feedback. We want to further thank you for your patience and dedication through the onboarding experience you described. You make excellent points about how this email and signup flow may have come across as sketchy and lacking transparency. That is absolutely not our intention, but clearly we have work to do to build trust and provide the information potential users need to feel comfortable trying Cloaked. We want to make it easy for people to ask questions and share suggestions before committing to paid plans. As I write this, I am working with the team to rethink our entire onboarding process to be more informative, transparent, and user-focused. Thank you again for your candor - it's feedback like yours that will help us improve Cloaked and earn the trust of privacy-minded users. Please feel free to text me directly at 309-965-6198 (Arjun here, I'm the CEO) with any other thoughts on how we can do better. We genuinely want to create an app people feel good about using. Your perspective is hugely valuable, and I assure you this was time well spent.
Won’t allow me to setup account
Response from developer
Thank you for taking the time to let us know about the issues you encountered setting up your Cloaked account. I sincerely apologize for the difficulties and frustration this caused. Our onboarding process clearly failed in your case and did not live up to the seamless experience we aim to provide. We want setting up Cloaked to be quick and easy for all users and are currently actively rethinking our entire onboarding flow. Please know this captcha buffering problem is not typical behavior and our dev team is investigating the cause. I would be happy to personally assist you in getting your account created successfully if you would like to give Cloaked another try. Just text me at my Cloaked number 309-965-6198 and we can schedule time to troubleshoot. Thank you again for the feedback - it is extremely valuable for us to know when parts of the onboarding experience are failing so we can address it. We hope you'll give us another chance to get you Cloaked. But either way, please accept my apologies for the hassles. We'll get this fixed.
Swipe side ways to delete.
Response from developer
Thanks for the feedback about wanting the hold to delete option brought back. We understand the desire for an additional safeguard against accidental deletes. Our aim is to provide users flexibility in how they manage their identities. We'll pass your request along to our product team to consider re-adding a hold to delete option in addition to swipe deleting. That way, users like yourself can choose the identity deletion method that works best for them. We appreciate you taking the time to share your thoughts on the recent changes. User feedback helps us improve Cloaked, so please keep it coming!
