Leave a Review Blink Charging Mobile App
Good EV Car App!
This app is a must for anyone using an electric car for their first time! And with the latest updates are very helpful!owen_sonav
Very easy to use and very powerful
Add additions like reservation I find it useful sometimes. Rest good going.Light Perryman
interface
View transaction history, view detail charge receipt, refill your Blink account here.Uribe_Krystinp
Best to use
The notifications features can provide you with updates .Marci Andrus
New app is slick
The new app is definitely a great upgrade over the previous one. It’s fast and has a better user experience. Cool!messi the only god
Since update it’s a mess
Blink had a major update to their charging network along with the new app in October. It’s been a complete mess since then. Though the app works for me, the whole system has had numerous flaws. I’ve been charged for sessions that I didn’t do, and getting credited for those has taken 4 phone calls, and have never been properly resolved. The new user interface on the app is worse than the previous app. They really should compensate their users for all the issues and time spent on customer support.Show lessjazzandbeyond.com
Developer Response
We're sorry to hear that! Rest assured that we have rebuilt the EV driver mobile app from the ground up with industry-leading technology. This is just the beginning, we are ready for new features to be added regularly! ⚡️ If you experience any issues, please contact us at support@blinkcharging.comPoor app experience…
The app randomly signed me out of the app and now is making sign up again. During the sign up process im prompted to select a vehicle year and make. I can select a year but the make field is blank and has no options in the drop down menu. The system won’t let me advance to the next step and now I can’t charge my vehicle…Show lessBen.masso
Better than the old app but still lame
It’s a step up from the old version of the app but that isn’t saying much. On the plus side, they let you know there “industry leading” technology is caught up to like 2015 instead of 2010. So there’s that. It would be great if you could just tap your phone/watch to start a charging session like the rest of the EV charging stations. Maybe they’ll get there by 2030 🤷♂️ Instead you need to go through a whole process and load funds to your account like a prepaid VISA. The app kicks you out frequently and you need to delete and redownload it to log back in. I only use Blink when it’s my only option.Show lessseylukris
Developer Response
Thank you for the feedback! Please know that this launch only sets the foundation to provide more flexibility, information, and control than ever before. This is only the beginning, we are ready for new features to be added regularly! ⚡️ If you experience any issues, our Blink Customer Support is always happy to help at (888) 998.2546Old app just stopped working - no info on new app
The old app just stopped working. Was surprised to find this new app on the App Store.
No official communication - neither in the app nor via email received. And I checked all my folders. In fact, I still got Blink emails on my updated credit cards so email was correct. Stating that Blink tried to reach out to everyone via repeated emails is just incorrect.
Besides that, even the new app does not seem to be optimized for larger iPhone screen resolutions which have been around for years now. On my iPhone 12 Pro Max, all buttons and the menu bar are weirdly blown up.Show lessvevgx
Developer Response
We sincerely apologize for the inconvenience! Unfortunately, the software didn't allow for notifications directly on the old app. We tried to notify all of our users in advanced, through multiple emails, website alerts, and social media communications. We are working on optimizing the app for iPads and larger screens. ⚡️ If you experience any issues, please call Blink Customer Support at (888) 998.2546Thankfully I’ve physical card instead
Since this review they got their app in order insofar as it’s functionally useful as before (and nicer UI etc.). No hang up on being required by having no way of re-identifying yourself. If you have an account, email login & credentials get you back to your account as a funding source for charging & no special requirement for a physical RF card to start every charger. Changed from highly generous 2stars to now 4stars for functionality (eventually)
Resolved Review post-new app rollout is below for context:
“Briefly worked fine for me after its roll-out a wk ago or so but since then it no longer has my acct info & (like other reviewers note) I’m unable to complete the sign-in process (again) because it will not let me proceed past an empty set of choices for vehicle make. Have alerted humans on the always helpful customer svc side of things & hopefully it get resolved soon for right now the app is useful only as a locator of stations on a map”Show lesswobblyrock
Developer Response
Thank you for the feedback! Please know that this is only the beginning, we are ready for new features to be added regularly! ⚡️ If you experience any issues, our Blink Customer Support is always happy to help at (888) 998.2546
