Blink Charging Mobile App User Reviews

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  • You fixed the app!

    I was able to add my car and all seems to be working now.
  • Still not fixed??

    I wish I would have checked the reviews before I made an account!! I pre-loaded $20 onto my account and now I can’t even log in again because the app is trying to make me create an account, but just keeps freezing. How annoying.
  • Beware of duplicate credit card charges! Haven’t used blink since 2019

    I have not used blink since 2019 and this week I received a failed credit card payment notice. Blink attempted to bill my expired card for the full amount of my last 2019 charge session. If you have an active credit card on file, check your card charges!

    Logging in to the new app to check payment history and when selecting any past payment, the app crashes…
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  • App update

    Very irritated about the time lost trying to get Blink Mobile working after it failed to connect. I did not receive any notification that the installed app would no longer work and that the user would need to delete it and download a different app. Why couldn’t the old app notify me about the new app rollout instead of giving me connection errors?
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  • Broken

    New app lost account information and will not allow creation/updating of new profile (locks on add vehicle screen as others mention). Blink seems to have bricked their entire network with this new app. UPDATE: developer says issues have been resolved. They have not. App remains completely functionless. SECOND UPDATE: deleting and reinstalling the app makes it work…but come on Blink, that should not be required.
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  • Works Great

    Downloaded new app without issue and charging works. Definitely smoother than old version.
  • Worst update ever

    If you’re gonna make me download a completely new app it better be worth it but this is WAY worse than the last version. I was forced to sign up all over again and the app would crash every single time I tried to enter the make of my car that they just have to know apparently. So I can’t even use my account to charge and on top of that the app would crash every single time I tried to report this. Whoever made this choice needs to be fired.
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    Developer Response

    Hi Logan, we are sorry to hear that you experienced these issues! Please know that this is just the beginning, we are ready for new features to be added regularly! ⚡️ If you experience any further issues, please call Blink Customer Support at (888) 998.2546
  • Bad app, no customer service

    This app has always been really glitchy, requiring some ‘work arounds’ to be able to charge my car. Many Blink chargers are down or just won’t charge. Customer service is never any help. I’ve called multiple times and different agents tell me different things.

    Also, they raised their prices so it’s not even cost effective. Deleting the app and switching to a different charger company.
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  • Doesn’t work

    They replied that the issue was fixed which was not, I have to delete and reinstall app every day for it to work. And they said all previous charging history was transferred to the new app but it’s not true. No charging history is available and I was charged for the session that was promised/supposed to be free when they did the transfer. My balance is a mystery now and earlier I could check on the web browser version but now I can’t log in there too.

    Old app was bad but it at least worked. This one won’t even log me in and I can’t charge. How hard can that be? I JUST want to log in and check my balance.
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    Developer Response

    We apologize for the inconvenience! We experienced some very high demand in the initial phase of the launch, which caused some delays in performance. Current Blink member data, login information, and prepaid balances will be retained and should be transferred to the new mobile app. At this time all immediate app issues have been resolved! We're on a mission to enhance the user experience across all Blink platforms.⚡️
  • Nothing But Problems Since New App Launch

    Since the launch of the new App I have experienced numerous problems. The App either fails to launch or shows that I need to log-in again. I have now logged in on 3 different occasions, however, my most recent attempt has the App blocking my log-in because it is not allowing me past the Vehicle Info screen. This is now beyond frustrating & the company needs to fix the numerous bugs to the App now.
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