National General User Reviews

National General
National General
National General Insurance Company

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  • No frills app, but works

    Basic features in mobile app, but … it works! Was able to login without issue. Unlike another review said, I want prompted for my policy number (had already registered on website) and just needed to enter my username and pass. Had my policy info and payment info/history. Probably a fair amt of more features but had what I wanted & need
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    Developer Response

    Thank you for your review and feedback. Great to hear our app is helping to provide exactly what you need. Have a great day!
  • Can’t even use app

    Every since time I try to log in on the app I can’t. It starts up okay then as soon as I go to log in it instantly crashes. I tried deleting and reinstalling the app and still isn’t working.

    Developer Response

    We apologize for your inconvenience. If you are still experiencing issues, please contact us at 888-293-5108 so can further assist you. Thank you!
  • App and Web page are Crap

    I was a huge Allstate Fan. I use a broker and was recommended to use this sister company of Allstate. My main problem though is this app and the website. I save logins and passwords for everything. I tried logging in on the app and website and I get one of the two errors. The main one is to make sure I’m entering the correct policy number. Well unless on the paperwork and cards I was given that have policy number is wrong, there’s an issues on their part. It recognizes my user ID but not password. Ok so let’s reset. I reset and I get an error that Username or Password is incorrect. This happens on both the app and website. Maybe it could be User error or maybe this tech nerd is finding a flaw in your login. I’ll make a call tomorrow. Hopefully I don’t run into bad customer service like the reviewer before did to fix this.
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  • Awful customer service

    Each time I call to make a general question they are rude it feels like they don't even want to do their job. I call today and I was in the middle of the question when they just hang up on me.
    Not recommend bad service

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