Not working
It say our policy is not supported by the app but we can get on the site from our home computer. It actually worked a month ago but nothing now.
Response from developer
We apologize for your inconvenience. Please contact us at 888-293-5108 so we can further assist you. Thank you!
App doesn’t work
If your going to provide an application for easy access, perhaps verify that the app actually lets the user login. The app is utter garbage and half the time it doesn’t even work. Fix your app or simply don’t have one.
Response from developer
We apologize for your inconvenience. If you are still experiencing issues logging in, please contact us at 888-293-5108 so we can further assist you. Thank you!
No frills app, but works
Basic features in mobile app, but … it works! Was able to login without issue. Unlike another review said, I want prompted for my policy number (had already registered on website) and just needed to enter my username and pass. Had my policy info and payment info/history. Probably a fair amt of more features but had what I wanted & need
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Response from developer
Thank you for your review and feedback. Great to hear our app is helping to provide exactly what you need. Have a great day!
Can’t even use app
Every since time I try to log in on the app I can’t. It starts up okay then as soon as I go to log in it instantly crashes. I tried deleting and reinstalling the app and still isn’t working.
Response from developer
We apologize for your inconvenience. If you are still experiencing issues, please contact us at 888-293-5108 so can further assist you. Thank you!
App and Web page are Crap
I was a huge Allstate Fan. I use a broker and was recommended to use this sister company of Allstate. My main problem though is this app and the website. I save logins and passwords for everything. I tried logging in on the app and website and I get one of the two errors. The main one is to make sure I’m entering the correct policy number. Well unless on the paperwork and cards I was given that have policy number is wrong, there’s an issues on their part. It recognizes my user ID but not password. Ok so let’s reset. I reset and I get an error that Username or Password is incorrect. This happens on both the app and website. Maybe it could be User error or maybe this tech nerd is finding a flaw in your login. I’ll make a call tomorrow. Hopefully I don’t run into bad customer service like the reviewer before did to fix this.
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Awful customer service
Each time I call to make a general question they are rude it feels like they don't even want to do their job. I call today and I was in the middle of the question when they just hang up on me.
Not recommend bad service
Not recommend bad service
