Five stars
Reason why I gave it 5
stars was because number one the therapists here are super Duper sweet and they ask you how your day has been going I mean my therapist even plays games with me. I’m not even lying therapy app.Worst tele health app I’ve used
If I could give this zero stars I would. It seems like whoever created this app was just trying to cash in on the tele health bandwagon and released it way too early without proper testing or coding. So many things are bugged. Such as: sometimes the camera doesn’t work and it’s basically a phone call with my provider, I can’t use my Bluetooth earphones as the mic and speaker, it rarely accepts my Face ID to log in and I have to reset my password to log in, crashes in the middle of appointment, logs off after I’ve checked into an appointment while waiting for my provider. I use iPhone XRAlways problems
First time meeting via telehealth, I could see my provider but she could not see me, her screen froze and after reconnecting we were again frozen only using audio. Second appointment the app decided to make me sideways with no way for me to change my display.
Can’t even login to the browser for MYIO to see if the camera and connection issues would work better there, it tells me wrong password and threatens to lock my account if I keep trying.
This app doesn’t offer reminders for upcoming appointments which would be a nice feature. Doesn’t save your password or offer Face ID. The functionality need improvement in order to provide a means of connecting with a healthcare provider in a smooth, efficient manner. This is the least functional app I’ve experienced over several telehealth apps.