LONG story but I have not been able to access the Nimble app for 3 months. Finally, I located the support email address for Nimble support. It turns out that my email address had not been added to my account by my new RX who are not IT savvy. Nimble support added my email and I got access to the app in 10 seconds. But Nimble should work with the RX side and fix this data. They should also take note of a new account setup by a pharmacy and monitor it so all the proper data is in place. If not, contact the RX or the new account holder and resolve the issue. I had to run all this down on my own. Hence 4 stars, not 5. Whew and ugh combined!
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Response from developer
We apologize for the inconvenience that you've experienced. Glad to hear that the issue was resolved. We will definitely note down your feedback and improve our processing. Thank you!