Horrible
The old app was way better. The app is not good if roommates. The payment history page is none existent and doesn’t show specific payment amounts.Litell22
Terrible Company, Terrible App
If you are thinking of renting from Main Street Renewal, don’t. Every maintenance request takes a minimum of 3 weeks to fix INCLUDING EMERGENCIES! There is no way to mark requests as emergencies. If you call and tell them it will still take 3 weeks. Our back door is open, will not shut or lock. Projected at 3 weeks to fix. I asked on the phone “what happens if I got robbed or assaulted in the interim?” No response. I asked “what would I do if my pipes burst and my house started to flood?” No response. Terrible company, not prepared to help tenants at all. Also the app won’t work.Tbtthfffhvxsrr
This app is trash
The only thing worse than this leasing company is this terrible app. I’d give a 0 if I could.ShondaShow
App Tries to Load- USELESS
App says it a loading and says “we’re still setting a few things up..” but it doesn’t do anything other than that. Just stays on the same screen and never loads the app fully or take me to the login screen. Completely useless!Emhsno
Do not even try
ABSOLUTELY DOES NOT WORK AND THRY DO NOT CARE!gudire
App is terrible - worst ever
Can not get your password reset, it is a constant loop back to the page to reset password again. I have never been able to actually successfully login to this app. And the MSR provides the same instructions which do the same loop. You need to do bette mr MSR, hire someone who knows what they are doing to fix this. If you want to be more automated, then you need a tool that actually works for your residents.Irritated Renter
Absolute Crap
This app works about as well as the stupid Rently keyless entry app MSR forces residents to use. I can’t believe I rent from such an incompetent business entity. Seriously, who at MSR looked at this garbage and approved it for release because they need to be fired. App is completely useless. It takes 5-6 attempts to pay my rent EVERY month. Constant error messages. Forget about trying to contact someone at MSR through this app because it’s not going to happen… EVER.EnCoggNeeto
NOPE
This is about what I would expect from Main Street Renewal, terrible. The old app was better in every way.HelloWorldJR
Bring back the old app
New app is trash!!!!!!!!!!! Bring back the old app. You raise rents every year. I know you can afford to do better.words go here
I’ll just call customer service to pay my rent
This app is the worst ! There are a lot of missing things. The payment history is completely out of order . When making a payment it takes you to a sketchy web page. Definitely not user friendly! Please bring the old app back !KweenKels
